DataCamp is building the future of data science education. Our students get real hands-on experience by completing self-paced, interactive data science courses from the best instructors in the world, directly in browser. In fact, over 2 million students around the world have completed 90+ million DataCamp exercises to date! Currently, DataCamp has over 500 businesses and government entities around the world subscribing to our full course library and we will be massively scaling that number in 2018 and beyond. We want you to be a part of it!
About the Role:
The Customer Success Manager will report to the Chief Customer Officer, and is charged with helping our customers transform the way grow their data science skill sets. Customer Success at DataCamp isn’t about relationship management — it’s about understanding our customers’ organizational goals and unique challenges to help them discover how to best leverage our platform.
You’ll own and manage customer relationships to drive the value of DataCamp and ensure customer happiness and engagement by leveraging knowledge of products, services, and best practices to proactively provide support and guidance to our customers.
You're the Type of Person who:
Our Ideal Candidate has:
Some of Your Key Metrics:
What's in it for You?