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Darryl Connelly II

Darryl Connelly II

Data Analyst

Georgia Institute of Technology | Suwanee, GA, 30024

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

My New Course

Intermediate SQL

My New Course

Joining Data in SQL

My New Course

Introduction to SQL

Data whisperer, decoding the language of numbers with finesse.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

course

Introduction to SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate SQL
Joining Data in SQL

My Work Experience

Where I've interned and worked during my career.

Ted's Montana Grill | May 2018 - Present

Certified Trainer

• Analyze customer feedback data to identify trends and recommend strategies to improve customer satisfaction, resulting in a 10% increase in customer satisfaction ratings. • Facilitate the training of new team members by providing guidance and mentorship on menu knowledge, service standards and sales techniques, resulting in a 30% improvement in the efficiency of the onboarding process. • Carry out training on product knowledge, upselling techniques and customer service, resulting in a 20% increase in restaurant sales and 15% increase in customer satisfaction. • Conduct data analysis on sales trends to effectively forecast future demand and inform inventory ordering decisions, reducing waste and improving operational efficiency.
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Ted's Montana Grill | Aug 2014 - Present

Server

• Administer A/B tests on menu items to optimize sales and improve customer experience, resulting in a 7% increase in sales and a 10% improvement in customer satisfaction ratings. • Efficiently collect and organize customer order information with precision, resulting in improved accuracy and 15% faster service times for customers. • Develop strong relationships with regular customers, resulting in a 30% increase in repeat business. • Achieve a 12% increase in sales by consistently upselling menu items and suggesting features to customers. • Collaborate with the kitchen team to ensure timely and accurate delivery of food, resulting in a 98% satisfaction rate from customer surveys.

Red Lobster | Mar 2011 - Aug 2014

Server

• Applied effective methods to collect and arrange customer orders accurately and swiftly, leading to better service delivery and customer satisfaction. • Improved customer satisfaction ratings by 15% by providing exceptional service and demonstrating extensive product knowledge. • Coordinated with the kitchen staff to ensure timely and accurate delivery of food, reducing wait times by 15% and increasing table turnover rate.

My Education

Take a look at my formal education

Certificate, Data Science and AnalyticsGeorgia Institute of Technology | 2021
Bachelor of Science (B.S.), Clothing, Textiles & MerchandisingFlorida State University | 2012
Associates of Arts, General TransferLake-Sumter Community College | 2007

About Me

Darryl Connelly II

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