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Emmanuel Timehin-James

Emmanuel Timehin-James

Product Manager



My Portfolio Highlights

My New Course

Introduction to SQL

Data archaeologist, unearthing buried insights from historical records.

My Work

Take a look at my latest work.


Introduction to SQL


Intermediate SQL


Introduction to ChatGPT

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

MiQ | Sep 2022 - Mar 2023

Product Manager

• Worked on the pre-campaign capabilities (sales pitch, brief response, and request for proposal) solution of our analytics platform to drive product growth, adoption, and engagement. • Conducted qualitative and quantitative research to understand users’ needs, motivations, and pain points to improve feature adoption from 65% to over 75% for internal users and from 27% to over 50% for external stakeholders. • Created a Product Requirement Document outlining recommendations for feature/product development to improve adoption and engagement rate from User interviews conducted with various users. • Built Dashboard using Mixpanel for regular monitoring of product metrics such as the active user rate (Daily, Weekly, and Monthly), and the engagement rate while also looking at the conversion funnel to understand the user flow and customer journey. • Collaborated with cross-functional teams like Engineering, Product Design, Sales, and Marketing. • Worked with the product design team in creating user stories, wire-framing, prototyping, and design sprints for future-proofing our product development, design, and deployment.
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Guaranty Trust | May 2019 - Feb 2022

Product Manager

• Worked largely on debit and credit cards products to increase transaction growth value and volume by over 100% in 2-years • Worked with sales and communication team on awareness for product launch, strategies, and feedback chain. • Increased revenue generated from the card portfolio by 15% through digital sales and analytics tools • Optimized product development by coordinating cross-functional efforts between research and development, engineering, and other stakeholders • Developed new automated process to improve customer experience, therefore, growing the product portfolio and approval rating • Launched a new feature on the bank e-channels – Mobile App and Internet banking – to help automate the card activation process thereby improving our activation rate from 65% to 83% in the first 6 months. • Worked on product lifecycle, from ideation, User Acceptance Testing (UAT), pilot stage, execution, and monitoring products to meet customer needs. • Worked closely with developers and stakeholders throughout the lifecycle of a product: ideation, development, API exchange, negotiation, implementation, and customer support.

Guaranty Trust | Feb 2019 - Apr 2019

Graduate Trainee

Banking and Finance Sales and Marketing Emotional Intelligence and Communication Accounting and Financial Analysis Business Development and Project Management.

Dragnet Solutions Limited | Jul 2018 - Feb 2019

Corporate Business Development

• Developed a proactive and advisory-driven distribution of the full range products of service offerings. • Maintained customer relationship to assist in quick resolution of issues • Arranged, supported, and participated in client calls and help them in identifying the product of their needs. • Developing and onboarding new accounts, building rapport with clients, and closing sales.

BSSL Tech. LTD | Jan 2017 - Oct 2017

.NET Developer

• Worked with the programming team using key languages C#, .NET Languages, JavaScript, jQuery etc. in developing forms for clients. • Trained interns on basic programming languages – HTML, CSS.

AXA Mansard | Aug 2016 - Oct 2016

Operations, Graduate Intern

E-archiver working with operations of the company, TSU (The Settlement Unit) Worked with a team of 12 in the Settlement unit Increasing operation efficiency. Communication skills and good interpersonal relationship for optimum productivity.

My Education

Take a look at my formal education

Master of Science - MSc, Business AnalyticsUniversity of Surrey | 2023
Master of Business Administration - MBA (In View), Business Administration and Management, GeneralUniversity of Suffolk | 2020
Bachelor's degree, Engineering PhysicsObafemi Awolowo University | 2016

About Me

Emmanuel Timehin-James

MSc Business Analytics, Background in Product Management and Data Analytics Looking for a role in these fields

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