• Led a 20-person R&D team by driving roadmap, sprint planning & meetings, eliciting requirements, fostering seamless communication and collaboration between software engineers, quality analysts and UX designers. • Collaborated in cross product integration of online room, spa and golf course booking engine with different property management systems enabling US$1.5 million of monthly recurring revenue. • Led the end-to-end development of digital keys (a SaaS-based solution for accessing hotel suites/rooms via mobile app) and feature enhancements to an online self-check-in/check-out platform, which resulted in an increase in profit by US$3 million. • Devised and led programs for installation and customer support teams that increased adoption of an internal web application (Admin portal) to manage the configuration of new features & settings, resulting in a 47% decrease in implementation and troubleshooting sessions.

Agilysys | Oct 2019 - Nov 2021

Associate Business Analyst

• Led the development of an online booking engine integrated with user login and itinerary management for guests with a geographically distributed team of developers and quality analysts, culminating in a US$2 million profit increase for the quarter. • Analyzed project metrics/data using Google Analytics to identify feature gaps, user behavior flow and cart abandonment rates, deriving in a 15% increase in conversion rates for our clients' hotels and resorts. • Owned user acceptance testing, technical documentation, release notes creation, UI/UX design evaluation, and writing test cases.

Teknuance Info Solutions | Jul 2019 - Sep 2019

Junior Business Analyst

• Assessed and streamlined the product development workflow using scrum framework to structure and manage the tasks, resulting in a 20% increase in my team's productivity and meeting deadlines prior to schedule. • Extensively supported the product and executive teams by sharing weekly reports and product feature demos.

Teknuance Info Solutions | Apr 2019 - Jun 2019

Jr. Business Analyst Intern

• In charge of writing user stories, wireframes, triaging bugs, preparing business requirement documents, and writing release notes. • Assisted team in managing and executing marketing campaigns and strategy that increased company profits by 15%.

Teknuance Info Solutions | Dec 2018 - Apr 2019

Research Analyst Intern

• Involved in developing linguistic rules for an NLP model for an AI-powered chatbot for a workforce collaboration platform, which resulted in a 55% reduction in bot response time. • Increased accuracy of NLP model to 70% by using linguistic features like parts of speech, syntax, and semantics.

My Education

Take a look at my formal education

University at Buffalo School of Management, The State University of

Master of Science - MS, Business AnalyticsNew York | 2023

Bachelor of Engineering - BE, Electronics and Communication EngineeringAnna University | 2019

Higher Secondary Certification, Mathematics and ScienceSethu Bhaskara Matriculation Higher Secondary School | 2015

Secondary School Education Everwin Matriculation Higher Secondary School | 2013

About Me

Purpose-driven product professional with 3 years of experience working in cross-functional teams, managing software product development under tight deadlines. Enjoyed translating clients' business needs into product requirements, setting project mile

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