• Applied analytical skills to reconcile financial discrepancies through detailed analysis of account information, ensuring accurate financial records. • Utilized strategic financial analysis techniques to monitor and evaluate customer account relationships, identifying opportunities for optimization and growth. • Demonstrated a strong understanding of federal and state legal requirements, ensuring compliance in financial processes and operations. • Leveraged excellent time management and project management skills to effectively oversee and manage projects, delivering high-quality results from inception to completion. • Led the design, regulation, and daily management of principal projects, demonstrating the ability to navigate complex challenges and ensure success • Used SQL skills to play a pivotal role in transforming raw data into valuable business intelligence.

Texas Department of Family and Protective Services | Nov 2019 - Jul 2020

Accountant IV Cash management/Reconciliation

• Utilized data analysis techniques to generate reports, conduct ad-hoc analyses, and develop annual operating plan budgets, enabling data-driven decision making. • Prepared monthly cash forecasts and revenue forecasts, leveraging data analysis skills to provide accurate financial projections. • Generated comprehensive financial statements, including cash flow charts and balance sheets, employing data visualization techniques for clear and concise communication. • Developed analysis and performance reports for management teams, highlighting key financial metrics and insights to support strategic decision making. • Provided ongoing accounting services on a monthly, quarterly, and annual basis, utilizing data-driven approaches for accurate financial recording and reporting.

Texas Department of Family and Protective Services | Jul 2019 - Nov 2019

Accoutant IV Cost Allocation

• Skillfully analyze and respond to audit requests from State vendors, a pivotal role within the Cost Allocation team, leveraging data-driven insights. • Monthly and quarterly, meticulously craft concise grant reports for CCDF & TANF, translating complex data into actionable narratives. • Navigate seamlessly through intricate automated accounting systems, employing a data-centric approach to enhance financial efficiency. • Innovatively design MOE journals, employing data analysis to proactively prevent deductions from federal TANF grants. • Orchestrating the coordination of the Reallocation process for DFPS, utilizing data-backed strategies to optimize outcomes. • Apply robust analytical techniques to evaluate state funds, synthesizing data into insightful reports that detail quarterly expenditures.

Texas Department of Family and Protective Services | Feb 2019 - Jul 2019

Accoutant II Accounts Payable

• Meticulously prepared, processed, and audited accounting and financial documents, ensuring precision and alignment with departmental protocols and state/federal regulations. • Swiftly addressed customer inquiries, utilizing both verbal and written communication to provide expert insights into payment status and related concerns. • Skillfully conducted research to identify and rectify discrepancies in accounts, offering comprehensive reconciliation reports to stakeholders. • Instrumental in supporting the agency payment helpline and delivering widespread administrative assistance across the state. • Employed data-driven analysis to evaluate procedure efficacy, providing insightful recommendations for streamlined alternatives to enhance operational efficiency.

ANM Consulting | Jun 2018 - Feb 2019

Consultant

• Proficiently crafted reports using core reporting technologies, notably Nvision, to address diverse statutory and business requirements effectively. • Created multiple SQR reports within Peoplesoft, fulfilling client requests for archival purposes and data preservation. • Actively engaged in functional discussions with customers, providing valuable insights to help shape and refine their requirements within the Peoplesoft/SAP framework. • Methodically executed and assessed a range of tests to validate processes, collaborating seamlessly with cross-functional teams and end-users for comprehensive validation

Rev.com | Jul 2017 - Jun 2018

Sales Development Representative

• Applied consultative selling techniques to discern potential opportunities, aligning solutions effectively. • Leveraged Outreach.io to orchestrate targeted marketing email campaigns directed at diverse leads sourced from the Salesforce.com Database. • Diligently assessed and screened prospective clients, ensuring seamless handoff to Sales • Representatives for optimal engagement. • Exercised data cleaning expertise within Salesforce, verifying and rectifying client information to enhance accuracy and to refine market segmentation. • Provided comprehensive customer support by addressing inquiries regarding product details, pricing, and anticipated delivery timelines. • Expertly communicated the value proposition of products/services, cultivating customer curiosity and engagement. • Skillfully utilized networking platforms to establish robust relationships, fostering both business referrals and partnerships

Rev.com | Jul 2017 - Jan 2018

Sales Representative

• Leveraged data-driven insights to identify potential opportunities, utilizing lead qualification data to strategically convert them into loyal, recurring clients. • Analyzed customer inquiries and complaints related to products, pricing, service, and file delivery, extracting patterns to drive product and service improvements while enhancing overall customer experience. • Employed data-informed communication strategies to effectively convey the data-driven benefits of products/services, aligning them with customer preferences and generating heightened interest. • Developed data-backed follow-up protocols, adjusting frequency based on specific customer use cases, and analyzing response data to optimize engagement timing for Rev’s services. • Analyzed data to quantify the impact of established customer relationships, identifying trends that lead to business referrals, thus informing relationship- building strategies. • Utilized data management platform Ebsta to organize and synthesize specific client information, improving data accessibility, and facilitating tailored interactions based on historical engagement. • Leveraged data analytics to identify key factors contributing to the closure of multiple high-value deals, enabling the extraction of best practices and informed strategies for future exceptional customer service experiences.

My Education

Take a look at my formal education

Master of Science - MS, AnalyticsMays Business School - Texas A&M University | 2025

Certification DSDM PGPDMS-Online-International program | 2023

Bachelor’s Degree, Business/Commerce, GeneralSouthwestern University | 2017

About Me

I am proficient in Python, SQL, data manipulation, feature engineering, and model development, and I have a strong track record of extracting insights and enabling data-driven decision making.

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