– Analysing and defining the future SWW stock catalogue standards and leading on the implementation. – Analysing and interpreting the existing stock catalogue data set and updating in-line with the new standard. – Enhancing existing data reporting relating to the stock catalogue. – Taking sole ownership of the SWW stock catalogue records and ensuring that new records are captured and added to the system in line with standard. – Supporting the creation of business cases in line with changes required to enhance the catalogue data and performance. – liaising with suppliers to obtain historical purchasing data to ensure inclusion in the catalogue. Identifying duplicate/obsolete records and streamlining the data.

EZ-base UK | Jun 2021 - Jan 2023

Product Data Coordinator

and cleansing of their product data • Responsible for guiding and advising suppliers so their data is best presented in the EZ-base platform • Responsible for guiding and advising distributors on how to best extract and use product data from the EZ-base platform • Responsible for ensuring data governance processes are followed • Advising and Training suppliers on how best to import product data and optimise the use of the EZ-base platform • Advising and Training distributors on how to best utilise supplier’s data for any digital channel •Inputting into any future developments of EZ-base through direct supplier and distributor contact and feedback • Identifying opportunities to improve the data processes and ways of working. - First Aider & Fire Marshal • Responsible for Monthly checks of the building. • Responsible for booking PAT testing, Fire drills and building maintenance ETC. -Marketing • Responsible for drafting posts on all social media as well as the monthly newsletter. • Responsible for monitoring and utilising social media management tools to launch and boost social media campaigns. • Editing custom assets in the Affinity suite. -Keyholder

Morrisons | Mar 2021 - Jun 2021

Night Stocker

• Handling high-value goods • Restocking shelves • Stock rotation • Product date Checking • Section Facing • Price checking and updating

Smyths Toys Superstores | Sep 2020 - Mar 2021

Software Specialist & Customer Services

• Operating the till • Handling high-value goods • Restocking shelves • Handling pre-orders • Locking game cabinets • Advising customers on console purchases • handling all software enquires • Testing Faulty customer returns • Facing the software section

Wilton Bradley | Jul 2020 - Sep 2020

Customer Support Specialist

Role: • Handling Front line calls • Responding to customer emails • Creating new customer cases and updating existing cases • Amazon customer aftercare • Ebay Customer After care

Amazon Logistics | Apr 2020 - Jul 2020

Warehouse Operative

Role: • Picking customer orders • Dragging in Delivery • Filtering goods movement • Updating stock position on internal system

PVM Supplies Ltd | Jun 2019 - Mar 2020

Business Administration Apprentice

Role: Customer Service- • Handling and filtering front line calls from customers • Building Stock import tables • Building Customers orders over the phone. • Answering customers queries and helping fix any problems over the phone • Adding / updating stock on the internal system • Help Manage Customers accounts Accounts payable - • Handling and filtering front line calls from suppliers • Matching company invoices against supplier invoices • Closing down monthly / yearly end • adjusting internal stock system after supplier price changes

Co-op | May 2019 - Oct 2019

Store Assistant

A Seasonal Store Assistant at CO-OP Teignmouth With the following roles: • Operate the till • Customer handling • Bring in Deliveries • Help complete stock checks • Restock the store

TOUCAN GRAPHIC DESIGN | Jan 2019 - Apr 2019

Web Developer

N/A

Argos | Sep 2018 - Jan 2019

Warehouse Operative

Role: • Deal with deliveries, • Bringing customers their orders, • Stock checking, • Clean up the delivery area, • Interacting with customers for viewings

The Anchor Inn | Oct 2016 - Sep 2018

Kitchen Assistant

Worked up to 96 hour weeks General kitchen duties

My Education

Take a look at my formal education

Teign | 2018

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