Learn Data Skills
Mayowa Omoroke

Mayowa Omoroke


Outsource Global Technology Limited, Abuja

Outsource Global Technology Limited, Abuja | Nigeria


My Portfolio Highlights

My New Course

Introduction to SQL

My New Certification

Data Analyst Associate

Data-driven magician, making the impossible possible.

My Work

Take a look at my latest work.


My workspace


Intermediate SQL


Data Analyst Associate

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Outsource Global Technology Limited – Abuja, Nigeria. | Feb 2022 - Present

Customer Service Representative

Handles 50+ calls daily, with duties including signing up new customers, retrieving customer data, and presenting relevant product information. Handling inbound and outbound calls. Receives an average 98% customer satisfaction rating to date, 21% higher than the company average. Handles customers’ complaints on failed transactions and escalates to the appropriate department for a swift solution. Suggest a new tactic to persuade canceling customers to stay with the company, resulting in a 5% decrease in cancellations Identify and assess customers’ needs to achieve satisfaction. Keep records of customer interactions, process customer accounts and file documents. Train up newer members of staff when they join. Provides feedback on the efficiency of the customer service process. Follow communication procedures, guidelines, and policies to achieve quality customer service.
Show More

About Me

Mayowa Omoroke

Energetic and optimistic Customer Service Representative with over one year of professional experience assisting customers in solving complex issues. I am keen to support any organization and become a market leader through proven customer support

Powered by

  • Work
  • Certifications
  • Courses
  • Experience
  • About Me
  • Create Your Data Portfolio for Free