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Mohit Jakhar

Mohit Jakhar

Senior Associate Sales Operations

SoftwareONE

Technologies

My Portfolio Highlights

My New Course

Introduction to SQL

Insights curator, unlocking the power of data for strategic advantage.

My Work

Take a look at my latest work.

course

Introduction to SQL

course

Intermediate SQL

course

Joining Data in SQL

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Google Foundations of Project Management

The Council for Six Sigma Certification (CSSC) Six Sigma White Belt Certification

Miller Wymann Training Inc USA C3 - Certified Corporate Consultant-Management U - Professional Development Program

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

SoftwareONE | Apr 2022 - Present

Senior Operations Associate

-Excellent skills in time management, prioritization, and organizational skills - Demonstrated ability to lead others - Outstanding communication skills - Successful track record in coordinating the work of internal and external teams to develop new products - Achieved timely & efficient completion of tasks and processes in the implementation of all Microsoft projects for end customers globally, from start- ups to Fortune 500s - SPOC between the Sales and the Technical Operations during the initial onboarding phase to the Business As Usual [BAU] phase - Organize structured customer meetings to close deals & address operational challenges & overhead in the customer's environment. - Liaison between business & sales teams, tracking updates and changes to Microsoft and company policies - Assisted in building similar teams in Germany and Mexico - Pod leader for a shift, responsible for leading, motivating & supporting shift members - Responsible for conducting orientation programs - Provide guidance and mentoring to new hires on best practices until the new hire can work independently - Knowledge SPOC for sales teams on all managed services, processes & frameworks to assist in closing deals - Commercial analysis of deals based on compliance, profitability & operational feasibility - Implement new and improved practices such as:- 1. Creation and deployment of 2nd Eye Quality Check to reduce errors on the backend 2. Country SPOC and experts to reduce errors on the front-end 3. Responsible for preparing and submitting monthly subsidiary performance reports to senior management for decision-making 4. Preparation of semi-annual and annual reports for error detection - Analysed root causes of critical and serious incidents reported by customers and coordinated with executing support staff to optimize the experience for the customer, SoftwareONE &/or partners - Awards 1. Performance Award - Q4 - 2021 2. Gold Star Award - Q1-2022 3. 3rd Place Management College - Q3 2022
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SoftwareONE | Jul 2020 - Apr 2022

Associate

N/A

HDFC Bank | May 2019 - Feb 2020

Personal Banker

I was responsible for handling Key accounts along with the following : - Understand customer needs & develop plans to address them Identify key staff in companies to cultivate relationships Resolve customer complaints quickly & effectively Up-selling & cross-selling opportunities to the sales team Promote high-quality sales, supply & customer service processes Aim to preserve customers & renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors

Kontext | Aug 2018 - Sep 2018

Intern

N/A

PartNetPro | Apr 2018 - Jun 2018

Intern Marketing

Business Development intern working towards building the brand of Part Net Pro. Working towards building the Business promotion service line of the Company.

Pasco Automobiles | Dec 2015 - Jun 2016

Relationship Manager

Was the single point of contact for all Baleno and S-cross related enquirers and sales related activities.

My Education

Take a look at my formal education

Master of Business Administration (M.B.A.), Marketing and FinanceSymbiosis Institute of Management Studies | 2019
Bachelor's Degree, Mechanical EngineeringAmity University Noida | 2015
10th and 12th, PhysicsNavy Children School , Vikas Vidhya Niketan,KV | 2011

About Me

Mohit Jakhar

I help sales navigate the compliance & technical stuff to get customers onboarded, Looking to shift to Data Engineering

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