● Configured and troubleshooted smartphones to ensure efficiency and compatibility within the network. ● Set up new workstations, ensuring users had appropriate access to applications, software suites, and domain resources. ● Tracked and maintained service tickets using a complex ticketing system, ensuring timely resolution of issues.

Freelance & Personal Projects | Jan 2023 - Present

Software Developer

• Developing a finance tracking system, improving financial reporting efficiency by 30% using MySQL & Spring Boot. • Designing and implementing RESTful APIs using Java (Spring Boot) & Django. • Building an e-commerce sales tracker with automated SQL reporting and Bash scripts for data processing. • Integrating JWT authentication and role-based access control in backend services.

Amazon Web Services (AWS) | Apr 2022 - May 2023

Software Developer | IT Support Engineer II

● Diagnosed and resolved end-user computing problems, including analysis, resource identification, testing, and follow-up. ● Created and submitted detailed call logs documenting customer interactions, ensuring accuracy and timeliness. ● Built a dashboard using SQL and Python to track system performance. ● Developed Python scripts to automate common troubleshooting tasks, reducing response time by 21%.

Ortho Engineering Inc. | May 2019 - Apr 2022

IT Administrator

● Monitored security certificates and ensured company compliance measures while providing technical support to staff. ● Compiled a comprehensive hardware inventory list for all sites, ensuring accurate information for audit and traceability. ● Installed, configured, and routinely upgraded software and hardware for end- users. ● Proactively anticipated and reported costs associated with replacing or updating computer systems. ● Presented project statuses to mid-managers and senior leaders weekly, facilitating timely task completion.

My Education

Take a look at my formal education

Master of Science in Computer ScienceCalifornia State University, Northridge | 2025

Associate's Degree in Computer ScienceCollege of the Canyons | 2023

Bachelor of Arts in English LiteratureSan Francisco State University | 2017

About Me

Entry-level Software Developer (M.S. in Computer Science) proficient in Java, Python, SQL, Spring Boot, Django, Docker, and AWS.

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