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Steven Bellenot

Steven Bellenot

Data Scientist

West Texas A&M University | Redding, CT

Technologies

My Portfolio Highlights

My New Course

Intermediate Python for Developers

My New Course

Introduction to Python

Customer-Centric Problem Solver, Enhancing Systems and Streamlining Processes for Optimal Service.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Understanding ChatGPT

course

Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

NewsViaData.Vercel.App | Mar 2025 - Present

Full-Stack Developer (Next.js & Flask)

Designed and built a real-time stock market analytics platform. Utilized Next.js (React) for the frontend and Flask (Python) for the backend. Integrated Alpha Vantage API to fetch real-time financial data. Processed and visualized stock performance with Pandas & Recharts.js. Hosted frontend on Vercel and backend on PythonAnywhere.
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UnitedHealth Group | Oct 2022 - Present

Customer Service Advocate

• Enhanced customer understanding of prescription benefits and order status while maintain an NPS score above 70. • Ensured accurate documentation of customer interactions by employing active listening and questioning, answering over 40 - 50 calls daily. • Streamlined communication between customers, pharmacies, and physicians, efficiently resolving prescription related issues weekly.

Newtown Savings Bank | Jan 2021 - Jun 2022

Retail Lending System Administrator

• Enhanced operational efficiency 10% by reducing user errors through strategic departmental system enhancements. • Oversaw the maintenance and configuration of mortgage department lending computer systems, supporting 50+ bank operations staff seamlessly. • Achieved 30% faster issue resolution by expertly diagnosing and documenting problems, prioritizing tasks, and assessing impact.

Union Savings Bank - CT | Apr 2018 - Dec 2020

Retail Lending Processor

• Ensured smooth loan processing by collaborating with 4+ stakeholders, resulting in timely closures. • Maintained operational integrity by executing tasks with attention to detail, adhering to compliance protocols, and achieving a flawless record with zero adverse remarks on audits.

Union Savings Bank - CT | Oct 2016 - Mar 2018

Online Banking Support Representative

• Maintained an NPS score of 70 or higher by resolving online banking concerns, resulting in improved banking experience and enhanced customer satisfaction. • Exceed quarterly sales targets through strategic cross-selling initiatives, ensuring a seamless customer experience and consistently achieving a 96% satisfaction rating.

Savings Bank of Danbury | Sep 2012 - Sep 2016

Senior Bank Teller

N/A

My Education

Take a look at my formal education

Master's degree, Computer Information Systems and Business AnalyticsWest Texas A&M University | 2026
Computer ScienceOpen Source Society University | 2022
Bachelor's degree, EconomicsWestern Connecticut State University | 2015

About Me

Steven Bellenot

Detail-oriented professional with a background in customer service, retail lending, and online banking support. Skilled in streamlining communication, resolving issues, and enhancing customer satisfaction. Proficient in data analysis, documentation,

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