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Anthony Alongi

Anthony Alongi

Senior UX Researcher

Excellus Blue Cross Blue Shield | Rochester NY

Technologies

My Portfolio Highlights

My New Track

Python Fundamentals

My New Course

Introduction to Python

AI and UX

My Work

Take a look at my latest work.

course

Introduction to ChatGPT

course

Introduction to R

course

Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Excellus BCBS | Nov 2021 - Present

Senior UX Researcher

- Gather user feedback and behavior from interviews, surveys, analytics, and usability testing - Synthesize and translate feedback into user stories and requirements - Work closely with UX designers, web developers, and business stakeholders to advocate for and advise on usability and user experience - Conduct UX reviews, competitive analyses, and heuristic evaluations to assess existing UX and provide actionable recommendations for improvement - Launched an in-house experience lab for constituent research and testing
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Excellus BCBS | Apr 2019 - Nov 2021

UX Researcher

N/A

SoundingBox | Jan 2016 - Apr 2019

Web Developer

Worked on a small team developing a user research SaaS platform allowing customers to field and analyze user research studies. Major projects: - Helped develop data analysis and visualization tools - Redesign and refactor of the study creation process In 2019 SoundingBox was included in Nielsen Norman Group's round-up of remote user testing tools, occupying the center of the Venn diagram of both qualitative and quantitative tools.

Change Sciences | Aug 2012 - Mar 2019

User Experience Researcher & Strategist

- Lead the design, execution, and analysis of user experience research for clients - Analyze qualitative and quantitative data to yield actionable insights and recommendations for improving user experience - Work closely with 3rd-party research vendors (participant recruiters, survey panel providers, focus group facilities) - Manage technical AV setup and recording of moderated user tests using tools and equipment such as Morae, WebEx, IPEVO document cameras, and Tobii eye tracking - Identify high-level trends for user experience strategy - Developed data analysis, visualization, and interpretation engine for SoundingBox, a website UX benchmarking platform (JavaScript, Node.js, HTML/CSS) - Trained and managed junior analysts

Self Employed | Aug 2011 - Aug 2012

Freelance Research Consultant

Assisted with data analysis and reporting, research design, and literature reviews for clients.

Rochester Institute of Technology | Mar 2012 - Jul 2012

Research Assistant

Collaborated on grant-funded research pertaining to psychological contract breach

Sourcetone, LLC | Nov 2011 - Jan 2012

User Experience Research Intern

prototype - Recruited participants according to specific user personas - Analyzed data to provide actionable design recommendations to the Director of Product Development

Rochester Institute of Technology | Sep 2009 - Jul 2011

Teaching Assistant and Statistics Tutor

- Served as the psychology department tutor for undergraduate and graduate statistics - Assisted with grading and proctoring exams - Provided individual tutoring enhancing student performance - Designed and presented extra credit lectures and activities to enrich student learning

University of Rochester | Jan 2009 - Aug 2009

Research Assistant - Smoker's Health Project

- Coded qualitative data from recorded counseling sessions - Conducted participant follow-ups to ensure complete data collection - Provided general office support

University of Rochester | Aug 2008 - May 2009

Mail Courier

- Delivered intracampus mail for the university on foot and on a Segway. - Provided front desk service to patrons in the package store. - Became proficient in Segway scooter operation

University of Rochester | Jan 2008 - Dec 2008

Psychology Research Assistant

- Promoted to study manager within one semester - Recruited and scheduled participants for multiple concurrent studies - Coordinated schedules to ensure efficient data collection - Designed and maintained experimental materials based on directives from principal investigator - Performed extraction and cleansing of raw experimental data into Excel spreadsheets for analysis - Conducted experiments with human participants

My Education

Take a look at my formal education

M.S., Applied Experimental and Engineering PsychologyRochester Institute of Technology | 2011
B.A., Brain and Cognitive SciencesUniversity of Rochester | 2009

About Me

Anthony Alongi

Looking to broaden my skills in data science and AI so that I can transition into a more data orientated role.

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