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Abdalraheem Mokhtar

Abdalraheem Mokhtar

Certified

Data Scientist

GO Digital Services | Dubai, UAE

Technologies

My Portfolio Highlights

My New Workbook

Data-Driven Decision Making in SQL

My New Course

Introduction to Python

Dedicated Data Enthusiastic

My Work

Take a look at my latest work.

course

Case Study: Analyzing Customer Churn in Power BI

DataLab

Data-Driven Decision Making in SQL

course

Introduction to Python

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst Associate

Data Analyst Associate

Data Scientist

Data Scientist

Other Certificates

Huawei Huawei AI Associate

Data Camp Business Decision-Making Using SQL

Data Camp Software Engineering For Data Scientist Using Python

Data Camp Associate Data Analyst

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

GO Digital Services | Aug 2022 - Present

Customer Experience Executive

- Developed and maintained +20 dashboards, reports and visualizations capturing all of the important KPIs of customer experience - Main responsible of advising C-Suite executive on customer data, insights and strategy - Assisted marketing team in launching multiple growth campaigns based on customer insights that resulted in 10% increase in active customer base - Implemented GO in-app support feature that is based on an internally developed sentiment analysis model, ultimately achieving a higher customer satisfaction score of more than 15%. - Led customer research team in identifying and analyzing areas of further improvement and enhancement throughout the customer journey - Established and developed processes and policies to ensure the quality, accuracy, and completeness of data used for analytics.
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MTN Sudan | Jun 2022 - Aug 2022

Customer Experience Data analyst

N/A

My Education

Take a look at my formal education

Bachelor's degree in statistics and computer scienceUniversity of Khartoum | 2021

About Me

Abdalraheem Mokhtar

A data-driven professional with strong academic and technical background who continuously seeking to create value from all types of data.

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