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sedef abdullazade

sedef abdullazade

Master Student

Tallinn University of Technology

Technologies

My Portfolio Highlights

My New Project

Introduction to Notebook Projects

My New Course

Introduction to SQL

My New Project

Introduction to Notebook Projects

Data advocate, championing the power of information for positive change.

My Work

Take a look at my latest work.

course

Introduction to SQL Server

course

Introduction to SQL

course

Intermediate SQL

course

Introduction to SQL Server

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Intermediate SQL
Joining Data in SQL
Data Manipulation in SQL

My Work Experience

Where I've interned and worked during my career.

Ericsson | Jun 2023 - Aug 2023

Change Lead Trainee

Academic Internship for Master's Degree

Elm və Təhsil Nazirliyi - The Ministry of Science and Education | Mar 2022 - Aug 2022

Customer Service Representative

•Conducted thorough customer assessments to evaluate risk profiles and identify potential service ineligibility issues, improving service accuracy and reducing associated risks. • Analyzed customer needs and implemented customized solutions to mitigate risks, resulting in improved service delivery and customer satisfaction. • Coordinated cross-team collaboration for resolving complex customer service issues, including facilitating high-level meetings with department managers to develop and execute detailed service resolution plans.
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Elm və Təhsil Nazirliyi - The Ministry of Science and Education | Nov 2021 - Mar 2022

Customer Support Agent

Monitored and managed social media platforms, engaging with a community of over 60 daily followers. Responded to inquiries and addressed customer concerns in a timely and professional manner

State Committee on Work with Diaspora | Feb 2019 - Mar 2019

Assistant of the coordinator

N/A

My Education

Take a look at my formal education

Master of Arts in MA, Technology Governance and Digital TransformationTalTech – Tallinn University of Technology | 2025
Bachelor of Arts in BA, Public Affairs ADA University | 2020

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