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Abhinav Havle

Clinical Data Analyst

University of Colorado Denver

Technologies

My Portfolio Highlights

My New Project

Consolidating Employee Data

My New Course

Introduction to Python

Problem-solving virtuoso, decoding complexity with a data-driven approach.

My Work

Take a look at my latest work.

project

Consolidating Employee Data

Python
project

Analyzing Crime in Los Angeles

Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

University of Colorado Anschutz Medical Campus | Aug 2022 - Present

Clinical Data Specialist

N/A

University of Colorado System Administration | May 2021 - May 2022

Service Desk Technician

• University Information Systems (UIS) provides enterprise services to the University of Colorado’s (CU) four campuses and enables technologies to the Office of the President, also known as CU System Administration. UIS serves the University community through the delivery of information technology (IT) related services used by students, faculty, and staff. • Responsibilities included providing first-level customer support to the CU community, including basic computer troubleshooting and repair, network/ internet connectivity, email, software applications, and incident triage. This position is customer-focused and responsible for ensuring the highest level of service delivery for the departments supported by the UIS Service Desk. • Ability to troubleshoot and resolve issues with – o Multiple operating systems and software (e.g. Cherwell, Slack, CU Portal and Apps, OnBase, Bomgar, Zoom, Adobe, Office 365 suite, Mailbox management, Active Directory management) o Office 365 and On-Prem Mailbox management systems o Hardware and Software for Windows 10 / Mac OS o Knowledge of Windows and Mac operating systems and Enterprise Mobile Device Management applications like JAMF and MDM • Experience working in a call center, service desk, or other customer service role • Experience using, installing and troubleshooting issues with Microsoft 365 suite.
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University of Colorado Denver | Jan 2020 - May 2022

Graduate Student

N/A

University of Colorado Denver | Aug 2020 - May 2021

IT Support Technician

Specific responsibilities included: · Creating and updating detailed trouble tickets in a helpdesk ticketing application and assigning such trouble tickets to the appropriate technician based on the category of issue. · Assisting end-users in-person and over-the-phone with common problems relating to software installations, network connectivity and printing, classroom AV equipment issues, and account issues such as lockout or password issues. · Setup, install, configure, and troubleshoot University approved software. · Perform operating system installation and maintenance, which includes, but is not limited to, imaging, installing device drivers and updating applications. · Configure mobile video conferencing systems to record lectures and meetings with remote participants using approved web conferencing software. · Establish and troubleshoot basic wired and wireless network connectivity on desktop and mobile devices. · Install, configure and troubleshoot the University approved VPN application and setup Microsoft Remote Desktop. · Troubleshooting Microsoft Outlook connectivity and configuration issues. · Suggest workflow process improvements as needed. · Enforcement of lab policies and procedures. · Management of end user printing. · Assist with the set-up & breakdown of event space as required · Serve as a point of contact for event AV set-up and operation during events

UCHealth | Mar 2020 - May 2020

Marketing Student Intern

- MBA class project to produce the first-ever marketing plan for clinical trials at UC Health - Goals included improving trial recruitment and unaided awareness by the public and physicians within Colorado and several neighboring states - Plan included internal and external market research (including competitive intelligence), market segmentation and target market identification, marketing and evaluation strategies

Havle Dental Clinic | Sep 2016 - Dec 2019

Associate Dentist

Performs comprehensive clinical dentistry including diagnosis, prevention, restoration, dentures, implants, Crown Preparations, Extractions surgical/non- surgical and pediatrics dentistry.

My Education

Take a look at my formal education

Masters in Business Administration, Healthcare Administration  · (JanuaryUniversity of Colorado | 2022
Bachelor of Dental Surgery, Bachelor of Dental SurgeryKrishna Institute Of Medical Sciences | 2016

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