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Ahmed Hussein

Ahmed Hussein

Certified

Engineer

Ericsson | Egypt

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Workbook

Intermediate Python

My New Workbook

Untitled Python workspace

Data whisperer, decoding the language of numbers with finesse.

My Work

Take a look at my latest work.

DataLab

Introduction to Python

course

Intermediate Python

Python
DataLab

Intermediate Python

DataLab

Untitled Python workspace

My Certifications

These are the industry credentials that I’ve earned.

Data Literacy

Data Literacy

Other Certificates

Google Google Data Professional Analyst

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Ericsson | Jan 2019 - Present

Transport Senior Support Engineer

Senior TX Support Engineer

Huawei Technologies | Jan 2017 - Present

Senior Customer Support Transmission Engineer

Handling technical customer service requests related to Huawei fixed network products and NMS system on regional exposure according to Huawei Egypt technical assistance center (ETAC) workflow, processes and regulations. Participating in remote delivery projects as SW upgrades, health checks & acceptance inside and outside Egypt. Participate in meetings and presentations within the ETAC organization to provide technical perspective of fixed Network Transmission Product line. If assigned, provide Technical Supervision/tutoring for staff and technical training for customers.
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Ericsson | Mar 2013 - Jan 2017

BO TX Operation Engineer

o Working as a 2nd line support for troubleshooting in transmission related outages and degraded issues on the below equipment/systems :  Ericsson MINI-LINK TN (2p, 6pC, 20p, 20pB).  Ericsson SPO 1400.  Marconi long-haul system “MDRS”.  Ericsson HC  SO-EM.  IPTNMS-C.  OSS o Support and guide NFM/FO-TX on troubleshooting for Trouble Tickets related to Transmission. o Enables efficient service delivery of contracted customer support services by owning/drive the CSR within Ericsson Global Support: this starts from receiving a CSR till providing formal answer to customer. o Troubleshoot, investigate and resolve technical problems in existing networks. o Taking active part of the Emergency Handling support and is task managed by the Service Delivery Manager. Creating Dig report for emergency event. o Handling problems that have been reported by customer. o Generate MW performance report and MW utilization reports through SO-EM and take the necessary actions. o Attend Transmission committees for investigation and analysis purposes. o Check and verify implementations activities using acceptance tools. o Audit transmission network when required.

Ericsson | Sep 2010 - Feb 2013

FM Engineer

Working in Ericsson Egypt Limited as FM engineer in Etisalat-Misr project. o Responsible for making troubleshooting in a live mobile network & take corrective maintenance actions for GSM/UMTS nodes from different vendor (Ericsson, Huawei, ZTE). o Good experience and troubleshooting skills. o Very good experience in Ericsson 2000 & 6000 Family RBSs, also certified in rollout and maintenance of new Ericsson 6000 family. o Good experience in 3G nodes of Huawei (BTS3900) and ZTE equipment. o Certified in Maintenance and operation of Marconi Digital Radio Systems (MDRS). o On Job training as Back Office BSS engineer.

Brainwaves Systems ME | Dec 2009 - Aug 2010

System Engineer

- Automation system engineer - iPhone developer.

My Education

Take a look at my formal education

Nanodegree - Advanced, Data AnalysisUdacity | 2022
Master of Business Administration - MBA, Small Business Administration/ ManagementArab Academy for Science, Technology and Maritime Transport | 2021
Professional track, Data AnalysisUdacity | 2021
Bachelor of Engineering (B.E.), Telecommunications EngineeringCairo University | 2009

About Me

Ahmed Hussein

A telecom engineer in middle of transformation journey to become a data analyst.

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