-Responsible for CERNER Registration And Scheduling module. -Responsible for creating reports Using SQL( CCL) language for multiple departments . -Acted as the primary point of contact for application support, training new users on system features and capabilities. -Troubleshooting system problems in an effective and timely manner.

consultingat | Nov 2021 - Jun 2022

Data Scientist

o Part of the GRC team I was Responsible for business Acumen and upscaling digital fitness for the team besides making Automated flows to ease the business repetitive processes and workflows. o Weekly present dashboard (Power Bi) for digital fitness , project progress, and performance points of the team.

Innotech Diamond | Oct 2021 - Nov 2021

Data Engineer

N/A

Telecom Egypt | Dec 2020 - May 2021

Technical Support Specialist

Configuring Routers , diagnosing software problems, providing assistance in person , troubleshooting network problems,Analysis of landline logs in order to discover any underlying issues or trends, and testing new technologies

ETISAL International Group | Apr 2018 - Dec 2018

Call Center Representative

Respond to incoming calls from the customers to take their orders, answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization's products or services.

My Education

Take a look at my formal education

Information Technology Institute (ITI)

Bachelor's degree, Mathematics and Computer ScienceHelwan University Cairo | 2020

About Me

Self-motivated Business Intelligence Analyst /Data Analyst hands on experience in Data and BI analysis. Eager to support the company with my analytical skills to advance the company’s business operations and strategic initiatives.

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