and RPA • Requirements gathering, and Agile requirements management • Analyzed user stories and defined functional design specifications • Contributed to sprint planning, and created backlogs in the Agile framework • Performed backlog grooming for the development team • Developed KPI dashboards using the Tableau data visualization tool • Created an RPA roadmap for various business processes in customer care and technical support • Process discovery, process identification, and requirements gathering • Business case definition, BOT estimation, FTE savings, and ROI calculations • Supported with UAT, BAT, product demo, and training to business users • RUD-FSD documentation with process diagrams, mockups, and wireframes. • Presentations to clients, demonstrations of applications, and instructions for users. • Salesforce and Jira for issues tracking, and Confluence for knowledge sharing. • Used Uipath, Tableau, Python, SQL, Slack, MS Excel, and MS Powerpoint Presentation

Blackboard | Jan 2021 - Dec 2021

Business Analyst

• Performed with high diligence as a business analyst in requirements gathering, agile requirements management, analysis, functional design, traceability, and quality control. • RUD-FSD documentation with process diagrams, mockups, and wireframes. • Explained the functional design to the development team. • Presentations to clients, demonstrations of applications, and instructions for users. • Salesforce and Jira for project tickets, and Confluence for knowledge sharing

IIT Madras | Jul 2010 - Apr 2019

Research Fellow

Working on Structural Health Monitoring for offshore structures, associated Sensor networking, knowledge based decision making algorithms and damage assessment parameters required for reliable SHM system.

Department of Ocean Engineering IIT Madras | Aug 2008 - Jul 2010

M.Tech in Ocean Engineering

Department of Ocean engineering in IIT Madras is a Pioneer centre for education, research and development in the field of Offshore structures, Coastal protection, Naval architecture, Marine instrumentation and wave hydrodynamics.

Pioneer group of institutes | Mar 2005 - Apr 2008

Territory Manager

Managed a business territory of Pioneer group of institutes with operational, marketing and sales support in Calicut, Thrissur and Ernakulam sector. Provided staff training, drafted quality policy and operational protocols, engaged in brand building and delivered quality in results. In later years, I was also engaged in social media marketing of the business, catching the medium right at its beginning for business promotions, brand building and customer interactions.

Pioneer Institutes for Technical Education | Aug 2004 - Oct 2007

Founder partner

Founded the organization with classmate in engineering studies. We built a strong foundation to the business by delivering quality and professionalism. Today, Pioneer takes pride in being one of the leading career training centers in Kerala.

My Education

Take a look at my formal education

Doctor of Philosophy - PhD, Ocean EngineeringIndian Institute of Technology, Madras | 2019

Indian Institute of Technology, Madras

Bachelor of Technology - BTech, Applied Electronics and InstrumentationGovernment Engineering College, Kozhikode | 2004

CBSE Sri Sathya Sai Vidhyapeeth, Srisailam,

Higher secondry certificate - AISSCE, SCIENCEKerala | 1999

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