Call customers to confirm delivery and confirm delivery details Manage key accounts and thoroughly track and document assigned shipments to ensure tracking expectations are achieved, and drive corrective actions when necessary Communicate with client regarding requests, spot logistic solutions, freight quotations, and internal customer project needs Understand company capabilities to effectively communicate service offerings to customers and share our expectations with core carriers Escalate any client or buyer challenges to logistics leadership for prompt attention

God Is Good Motors | Oct 2019 - Jan 2021

Contact Center Analyst

N/A

My Education

Take a look at my formal education

Master's degree, English LanguageNational Open University of Nigeria | 2020

Bachelor of Arts - BA, English Language in EnglishObafemi Awolowo University | 2017

About Me

Detail-oriented professional with excellent communication, interpersonal, analytical and creative thinking skills. Adept at data modeling using data analysis. Proactive and result-driven with experience in customer and operations analysis.

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