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Alex Scharifker

Alex Scharifker

Product Manager

Mego Afek LLC | Austin Metro Area, TX

Technologies

My Portfolio Highlights

My New Workbook

Project: Exploring NYC Public School Test Result Scores

My New Dataset

CitiBike- User Data Visualization

My New Workbook

Project: Visualizing the History of Nobel Prize Winners

Data-Driven Product Manager | Achieving Business Growth Through Strategic Insights

My Work

Take a look at my latest work.

DataLab

Project: Analyzing Crime in Los Angeles

DataLab

Project: Visualizing the History of Nobel Prize Winners

DataLab

Project: Customer Analytics: Preparing Data for Modeling

DataLab

Project: Exploring Airbnb Market Trends

DataLab

Project: Exploring NYC Public School Test Result Scores

dataset

CitiBike- User Data Visualization

package

Improving the Google Merchandise Store- Google Analytics

article

Credit Lingo- Financial Education App

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

University of Texas Product Management

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

MEGO AFEK USA | Aug 2023 - Present

Product Manager

Spearheading the development, implementation, and company-wide training on a new ERP system, integrating operations and accounting for Mego Afek USA and Mego Afek Mexico. Enhancing transparency into financial reporting and day-to-day performance, enabling informed decision-making. Identifying and addressing elevated costs in raw material procurement and logistics, resulting in a 1.7% reduction in cost of goods sold (COGS) to date. Streamlined Request for Quote (RFQ)-to-invoice workflow, reducing manual steps and entry requirements. Revamped and redesigned the company website to integrate with the custom ERP, enabling clients to access invoices, view current orders, and submit RFQs seamlessly.
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Gembah | Dec 2022 - Aug 2023

Regional Director for the Americas

Oversaw the Project Management and Product Development Operations for over 40 accounts in the Latin American Region. Key Results: Oversaw operations and team performance that led to the purchase and delivery of over 125,000 units of different consumer goods for a variety of clients and manufacturing categories. Negotiate and manage vendor contracts which led to an increase in 25% in regional revenue. Pioneered market expansion strategies in the Americas, enhancing Gembah's footprint. Partnered with sales to boost monthly revenue by ~USD65,000 through upselling. Streamlined operations for efficiency, significantly reducing costs and enhancing output.

Gembah | Mar 2022 - Dec 2022

Senior Client Success Manager

Managed a Book of Business of 62 accounts, ranging in size from Small to Enterprise accounts. Totaling $220K in monthly recurring revenue. Key Results: Maintained >90% client retention rate with a 83% average CSAT score for my book of business. Boosted revenue by 12% through identifying upsell opportunities, leading to a substantial growth in the business. Created an Automated Sample Tracker to streamline shipment tracking, enhancing invoicing accuracy and efficiency.

Gembah | Oct 2021 - Mar 2022

Client Success Manager

Managed a Book of Business of 45 accounts totaling ~ $145K in Monthly Recurring Revenue. Key Results: Maintained <90% client retention rate with an average 85% CSAT score. Collaborated with cross-functional teams of Project Managers, Designers and Sourcing Executives located in Mexico, Colombia, Vietnam, China and India Implemented an automated intake form, identifying upsell opportunities, enhancing client success by 30%.

Gembah | Mar 2021 - Oct 2021

Client Success Associate

Streamlined client onboarding, enhancing satisfaction by efficiently managing over 30 new accounts. Key Results: Managed and implemented an automated invoicing system ensuring clients are being invoiced in a timely manner and accurate manner. Responsible for providing customer service to our clients while guiding them through their Product Development Journey. Identify opportunities for upselling and cross-selling products and services to existing clients. Collaborate with the product development team to gather client feedback and ensure that their needs and expectations are met.

Accenture | Nov 2018 - Mar 2021

General Accounting Operations Analyst

Latin American Markets (LATAM) Monitored advertisers billing and invoicing on Facebook's ADs platform. Managed accounting processes, analyzed data and prepared financial reports. Key results: Develop and implement strategies to improve efficiency and accuracy in the accounting operations for LATAM markets, resulting in cost savings and increased revenue. Promoted from small market portfolios in Chile to managing portfolios in larger revenue markets across Argentina and Brazil Boosted revenue recovery by $100k through meticulous account reconciliations.

Accenture | Jun 2017 - Nov 2018

Risk & Payments Analyst

Analyzed incoming financial transactions in search of potential fraud and illegal activities on Facebook's P2P Platform. Utilized data analytics to pinpoint fraudulent transactions, enhancing Facebook P2P's security. Key Results: Streamlined risk evaluation processes, reducing false positive rates by 20%. Developed and implemented training materials for global Risk & Payments teams. Named Risk and Payments Top Performer for April 2018. Create reports based on fraud trends and identify possible solutions to stop fraud rings through the platform. Create training material and define workflow processes. Perform quality analysis, be capable of identifying root causes and corresponding action items to improve and sustain performance. Applied expertise in data mining and quantitative analysis to understand how fraud is proliferating on the Facebook Payments platform.

Apple via Apex Systems | Jun 2016 - May 2017

Data Analyst

Analyze and curate incoming data for the Apple Maps department and update the app in real time for customer interface. Create reports in order to cross reference company's data with real life maps and transit routes. Fielding and analyzing data from multiple global markets and used to help better an international business product. Responsible for overall accuracy using client specific sources as well as internet and social media sources.

University of Colorado | Sep 2013 - May 2016

Spanish Tutor

One-on-One Tutoring: Conducted individual tutoring sessions to address the specific needs and goals of each student. Group Sessions: Facilitated group study sessions to encourage collaborative learning among students. Resource Development: Created supplementary materials such as study guides, practice exercises, and vocabulary lists to aid student comprehension and retention. Cultural Immersion: Integrated cultural components into tutoring sessions to enhance students' understanding of Spanish-speaking countries and communities.

Charleston Battery | May 2014 - Aug 2014

Summer Internship

Assisted in overall operations of the club. -Payroll -General field maintenance -Ticket sales -Season ticket holder retention strategies -Marketing and half-time entertainment

Universidad Simón Bolívar | Jan 2010 - Jun 2010

Internship

Press room intern In charge of digitalizing old content Created news blog for newspaper Assisted reporters with general research projects

My Education

Take a look at my formal education

Certification, Product ManagementThe University of Texas at Austin | 2023
Bachelors, EconomicsUniversity of Colorado | 2016
Mass Communication/Media StudiesUniversidad Católica Andrés Bello | 2012
Diploma, French Culture and CivilizationSorbonne University | 2010
High School Diploma Academia Washington | 2009

About Me

Alex Scharifker

Originally from Caracas, Venezuela, I am a dedicated husband and father driven by passion for my career. I am committed to leveraging my skills and experience to drive meaningful change within any organization that welcomes me aboard.

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