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Alicia Alcaraz

Alicia Alcaraz

Salesforce Certified Tableau Data Analyst

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Technologies

My Portfolio Highlights

My New Course

Statistical Techniques in Tableau

My New Course

Analyzing Data in Tableau

My New Course

Creating Dashboards in Tableau

My Work

Take a look at my latest work.

github

COVID-19 World Data

Tableau
package

Game Sales by Console 1994-2010

Tableau
github

TN Property Sales Project

Tableau

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Salesforce Salesforce Certified Tableau Data Analyst

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

International Association of Chiefs of Police | Sep 2021 - Dec 2022

Project Coordinator

- Coached and trained two (2) new Project Assistants and three (3) interns on various team processes such as how to update IACP’s website and create transcripts and closed captions through Rev.com - Provided suggestions and delegated tasks for redesigning the team’s progress reporting tracker for JustGrants - Develops mental health curriculum for the Leadership Insitute to Combat Human Trafficking, a two (2) day leadership institute for leaders in the law enforcement and prosecutor fields - Provides updates about curriculum refinement to our partnering organization AEquitas and funder, the Office for Victims of Crime - Schedules posts and manages account requests for Task Force Connect, an online community platform for multidisciplinary members of Enhance Collaborative Model task forces - Updates the Task Force Connect website with Higher Logic, contacting the Higher Logic team with any logistics questions - Collaborates with task force point of contacts to verify task force membership of individuals seeking a Task Force Connect accounts - Maintains multiple account and project records in SharePoint and SalesForce in accordance with IACP policy and funding agency guidelines - Utilizes Microsoft Office products (Planner, Outlook Calendar, Word, Excel, and PowerPoint) to manage individual and team tasks - Organizes data collection for grant progress reporting to be entered into JustGrants - Sends birthday cards through DocuSign for teammates to sign to increase team morale
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International Association of Chiefs of Police | Mar 2021 - Sep 2021

Project Assistant

- Assisted with organizing and tracking details for project-related meetings and events including agendas, consulting contracts, logistics, and programmatic information - Increased the organizational capacity of more than forty (40) federally funded and multidisciplinary Enhanced Collaborative Model Human Trafficking Task Forces including law enforcement, service providers, and prosecutors - Collaboratively developed ttwo (2) webinars with internal and external coworkers to train over three hundred (300) task force members and other professionals to better identify victims/survivors and conduct services and investigations in a trauma-informed and victim-centered manner - Managed the note-taking and agenda creation of weekly and monthly meetings with four (4) external partners and (2) internal meetings, assuring that the next steps were tracked - Developed educational handouts, evaluation forms, and marketing plans - Reviewed guidebooks, webinar curriculum, fliers, worksheets, educational handouts, evaluation forms, and marketing plans - Distributed webinar marketing information to three (3) email distribution lists, three (3) social media platforms, and three (3) websites - Managed the use of three (3) email lists saved in Salesforce and emailed through Informz on the HigherLogic platform - Updated and refers to faculty tracker to support the management of the Leadership Insitute to Combat Human Trafficking - Posted and facilitated the posting of events and discussions posts on Task Force Connect - Managed the process of rejecting and accepting account requests to Task Force Connect - Delegated tasks to assist in the uploading of twelve (12) anti-human trafficking webinars onto IACPlearn, IACP’s online training platform - Assisted the professional development of my team by hosting a Microsoft Task Planner Training

Polaris (formerly Polaris Project) | Jun 2019 - Feb 2021

Hotline Advocate

-Supports coworkers as a temporary shift supervisor in order to ensure Hotline Policies were followed and the correct next steps for urgent cases are made -Acts as a liaison between survivors and 670+ service providers in order to assist survivors with legal services, shelter, mental heath services, and more -Utilizes excellent oral and written communication to work on 70+ human trafficking written reports and 10+ oral reports sent to law enforcement contacts -Utilizes research skills to ensure accurate data collection into Salesforce for quantitative and qualitative research on human trafficking that affects legislature in the US -Recognized as an innovator for presenting additional information for the shelter safety planning policy -Assists with providing digital communications training to fellow hotline advocates

Heartland Alliance | May 2018 - Aug 2018

Case Management Intern

-Maintained three quantitative and qualitative databases and about fifty files to ensure information was logged properly and efficiently -Emailed many time-sensitive documents to coworkers, senior management, and outside organizations to ensure essential items were provided to regufee and immigrant participants

Porter County Prosecutor Office | Jan 2018 - Apr 2018

Victim Assistance Unit Intern

relevant events from police files -Identified and contacted victims from police files -Informed my supervisor about developments in the courtroom with excellent communication -Escorted victims to the courtroom and answered their questions

OutRightNamibia | Sep 2017 - Dec 2017

Social Media Intern

-Managed the coordination of 31 Facebook page posts to inform followers about different LGBTI+ members and foster inclusivity -Managed the development of quantitative and qualitative research on the tolerance places of worship have toward LGBTI Namibians -Professionally and mindfully interviewed 8 religious leaders and 4 religious members about their policy with LGBTI persons -Assisted supervisor in proofreading protocol documents to ensure accuracy

Valparaiso University | May 2016 - Aug 2017

Orientation Assistant

-Managed 50+ meetings for incoming Valparaiso University student and their family members to inform them about resources and opportunities on campus -Facilitated the development of confidence and communication skills in 245+ new students -Assisted in training about 5 first-year Orientation Assistances

My Education

Take a look at my formal education

Bachelor's degree, Psychology, Global ServiceValparaiso University | 2018

About Me

Alicia Alcaraz

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