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Andrea Balducci

Andrea Balducci

Senior Consultant

Freelance

Technologies

My Portfolio Highlights

My New Course

Introduction to ChatGPT

Quantitative detective, solving mysteries and uncovering truths in data.

My Work

Take a look at my latest work.

course

Introduction to ChatGPT

course

Understanding Artificial Intelligence

course

Large Language Models (LLMs) Concepts

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Freelance (Self employed) | Feb 2024 - Present

Freelance Consultant | Revenue Operations, AI, and Automation

Clients: - Epsor.fr | Fintech | 100+ employees | CS ops | Optimized data flows, team efficiency and CSAT (tool: Intercom) - Simplycure.com | E-commerce | 10 employees | Sales Ops | GTM strategy, Process Optimization, Lead Scoring, Hubspot enhanced - autotuner-tool.com | Automotive | 50 employees | AI Project | Training, AI Copilot Implementation, Workflows, Automations, Chatbot (Fin AI from Intercom) - Merchery.co | E-commerce | 25 Employees | Sales Ops | Sales Strategy, Sales Performance, Hubspot, CRM, Lead Enrichment, Lead Qualification, Sales Org, Lead Routing, Lead Scoring, Automation (Clay, Zapier).
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Sortlist | Mar 2020 - Dec 2023

Head of Revenue Operations

Led Revenue/Sales operations, insights, and technology stack across all of our customer-facing teams Sales, Account Manager, Support & Finance. Improving teams productivity, alignment, efficiency and impact & enable data- backed decisions that drive growth. Vision: Where revenue teams worries only on delighting customers while doing more with less. Technology Stack Management: I streamlined the client-facing technology stack, integrating CRMs like Hubspot and Intercom with SaaS tools such as Recurly, GetAccept, and Modjo. This resulted in a 30% increase in operational efficiency and a 15% uplift in client engagement metrics. Led key initiatives through experimental approaches, like testing new pricing strategies. These experiments contributed to a 37% improvement in average deal size. Workflow Automation and Improvement: Created and optimized automated workflows for client-facing teams, resulting in a 50% reduction in manual processes and a 25% increase in team productivity. Data-Driven Recommendations: Utilized available data to provide actionable insights to sales teams, enhancing strategic decision-making and contributing to a 15% increase in customer retention rates. Operational Performance Reporting: Developed and implemented a new reporting system for operations performance, aligning with OKRs. This system led to a 20% growth in revenue per sales Experimentation for Key Initiatives: Led key initiatives through experimental approaches, like testing new pricing strategies. These experiments contributed to a 37% iaverage deal size while keeping the same sales velocity.

RevOps Co-op | Mar 2022 - Nov 2023

RevOps Co-op Member

The community for RevOps pros

Business Operations Network | Apr 2021 - Nov 2023

Member

Business Operations Network est le réseau de référence des équipes Business Ops en France. Nous disposons d'un groupe Slack dédié à ces équipes autour duquel nous construisons une communauté d'entraide ayant pour vocation de partager les meilleurs pratiques et contenus de l'industrie.

Sortlist | Jan 2017 - Mar 2020

Head Of Business Development & Growth

www.sortlist.com Sortlist is an online-tool reinventing the way brands connect with marketing and communication agencies. If you want to grow your agency with the best matchmaking platform (Sortlist), then message me and I'd be happy to set up a call

Sortlist | Oct 2015 - Dec 2016

Business Development Manager

N/A

Sortlist | Oct 2014 - Oct 2015

Digital Marketing Manager

Sortlist is an online-tool reinventing the way businesses find marketing and communication agencies. Because finding the right partner in the fast-growing digital environment is a hard task, we have built an online multi-criteria searching tool strongly linked to professional networks and peer-to-peer recommendations. Sortlist helps marketing managers find their partners in minutes and let them focus on building communication and marketing success. Give it a try on www.sortlist.com

Cercle Solvay asbl | May 2013 - Jun 2014

Vice Président

The Cercle Solvay is a student organization (NPO) of about 1000 members and more than a hundred active members with a Board of 40 persons. It consists of a multitude of committees aimed at the student service.

NMBS-SNCB | Sep 2013 - Feb 2014

Student Consultant (Intern)

Task: Elaborate a 10-years Business plan proposal for the establishment and financing of the future Brussels Regional Express Network (RER). Supervised by: SNCB Logistics CFO- Yvan de Beauffort Achievement: My team and I were among the top 3 teams. Magna Cum Laude.

Prémaman | Jan 2012 - Feb 2012

Interpreter

Customer assistant -- Assigned to present collections to international clients. In charge of interpreting from French/English for Italian clients.

My Education

Take a look at my formal education

Master's Degree, Business Engineering, Advanced Management, Special Emphasis in Entrepreneurship ...Solvay Business School | 2014
Universidad Autónoma de Madrid | 2013
Bachelor's Degree, Business EngineeringSolvay Brussels School | 2011
High School, Specialization in Physics and EconomicsEuropean School of Brussels (Uccle) | 2008

About Me

Andrea Balducci

Helping Revenue Leaders to fix operational frictions with Revenue Operations, AI & Automation | Driving Growth and Efficiency in B2B revenue organizations | Winning by Design & LeWagon Alumni | ex-Sortlist founding team

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