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André Calatré

André Calatré

Devops/Observability

Freelance | France

Technologies

My Portfolio Highlights

My New Track

MLOps Fundamentals

My New Course

Introduction to Python

Data virtuoso, playing the strings of information to create harmonious insights.

My Work

Take a look at my latest work.

course

Introduction to Functions in Python

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Datadog | Jan 2024 - Aug 2024

Senior Technical Support Engineer

Assisted customers with inquiries or issues regarding usage of Datadog in their IT systems, via Zendesk Tickets, Chat or Zoom calls; especially on: • Metrics, Monitors, Dashboards • Access & Authentication (AAA), Platform usage & management in general • Occasional troubleshooting in integrating with cloud providers (AWS, Azure, GCP) and/or containerized environments (Docker, Kubernetes, EKS, AKS) Other responsibilities included: • Taking over urgent, important and/or challenging customer tickets • Mentoring & assisting more junior colleagues • Enablement and Documentation
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BPCE Infogérance & Technologies | Jan 2021 - Jan 2024

Application Support Engineer

Same position, my team was integrated in BPCE IT.

Natixis | Jul 2020 - Dec 2020

Application Support Engineer

Following up on my previous experience within the group, now on Natixis Financement team, with a special focus on the Monitoring and DevOps technologies and technical projects.

Natixis in Portugal | Sep 2017 - Jun 2020

Application Support

Part of a team split between Paris and Porto responsible for managing the Production and Benchmark environments of a 70+ applications perimeter of one of our Business Lines. Everyday tasks include installing, updating, troubleshooting, monitoring and automating, with the final goal of ensuring high quality availability of our web and client based applications to both our business users and final customers. Main Technologies used: - Zabbix; Appdynamics; Newtest - Control-M - Jboss; IHS; IIS - Red Hat Enterprise Linux 6/7; Windows Server 2012/2016 - XL Release / XL Deploy for Devops purposes. Sep-Dec 2017 as Trainee; Jan 2018-Feb 2020 as Junior.

Universidade de Aveiro | Jan 2014 - Jul 2017

Bolsa de Mérito Social

"Bolsa de Mérito Social" is an Aveiro University's programme that provides financial assistance to students in exchange for services to the university. Within this programme I received training and contributed in several ways, including: - Representing Aveiro University in an International Education Fair - Being a full time monitor at a 2 week Summer Camp for prospective high school students - Reception to freshmen and assistance in their enrollment process.

Universidade de Aveiro | Sep 2013 - Jul 2016

BEST Aveiro Member

Involved in local Corporate Relations Team, mostly in an advisory role.

BEST Porto | Oct 2010 - Jul 2016

Member

Involved in Corporate Relations, Engineering Competitions and Marketing Teams.

Board of European Students of Technology | Sep 2014 - Sep 2015

EBEC International Corporate Relations Responsible

EBEC - European BEST Engineering Competition is a large, European wide student engineering competition. Was the responsible for coordinating the fundraising process and lead a group of International Corporate Relations Team's members to sucessfully execute it.

Board of European Students of Technology | Nov 2011 - Aug 2015

Corporate Relations

Part of the International Team responsible to maintain communication with Corporate Partners of BEST, as well as searching for new ones and negotiate new partnerships in order to ultimately achieve funds to keep the organization and its projects working properly. Within the team itself I performed some small technical tasks, and currently also train and mentor new members within the team.

Board of European Students of Technology | Jul 2012 - Jul 2013

Regional Advisor

Coordination and bridging between the International Board & Committees and 8 Local BEST Groups within universities located in Portugal, Spain & France. Coordination of 2 "Regional Meetings" in Porto and Madrid: international events with 60-80 participants from a variety of european countries and universities. Responsible for keeping the information flow and sharing between all local groups within the region, as well as identifying and helping to solve potential issues inside them.

My Education

Take a look at my formal education

Engenharia FísicaUniversidade de Aveiro | 2017
Engineering Physics/Applied Physics, Engineering Physics/Applied PhysicsUniversidade do Porto | 2013

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