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Andrex Ibiza, MBA

Andrex Ibiza, MBA

Certified

MS Data Analytics Student

Johnson & Wales University | Waukesha, WI

Technologies

My Portfolio Highlights

My New Track

AI Fundamentals

My New Track

Intermediate Google Sheets

My New Track

Data Analyst

Data Analyst in Excel/SQL/R/Python

My Work

Take a look at my latest work.

DataLab

Delta and Southwest Airlines: Analysis and Valuation

DataLab

Introduction to the Tidyverse

DataLab

Course Notes: Dealing With Missing Data in R

DataLab

Strategic Analysis for Generac Holdings

DataLab

Competition - Preserving Our Pollinators: Leveraging Data to Enhance Native Bee Habitats

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DataLab

Fraud Detection for a New Credit Card Company: A Data-Driven Approach

DataLab

Data Manipulation with dplyr

DataLab

Course Notes: Intermediate R

My Certifications

These are the industry credentials that I’ve earned.

SQL Associate

SQL Associate

Data Analyst Associate

Data Analyst Associate

AI Fundamentals

AI Fundamentals

Data Literacy

Data Literacy

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Johnson & Wales University | Aug 2023 - Present

MS Data Analytics Graduate Student

Currently enrolled in an MS Data Analytics program, focusing on advanced statistical methods, machine learning algorithms, and data visualization techniques. Actively applying academic learnings to real-world data problems, preparing for a career in data analytics.
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Google | Nov 2022 - Jan 2023

Google Data Analytics Certificate

Earned a certificate in data analytics, mastering skills in data collection, transformation, and analysis. Utilized tools like SQL, Tableau, and R to work on real-world data projects.

DataCamp | Aug 2021 - Present

Data Science Student

Completed multiple courses in data science, including Python, R, and SQL, to build a strong foundation in data analytics. Gained hands-on experience through project-based learning, enhancing my ability to analyze and interpret complex data sets.

Johnson & Wales University | Mar 2020 - Aug 2022

MBA Finance

Completed an MBA program with a focus on Finance, gaining a deep understanding of financial markets, risk management, and corporate finance. Leveraged data analytics tools like Excel and Python to analyze financial data, make forecasts, and develop business strategies. Conducted a capstone project that involved analyzing a large dataset to identify market trends, providing actionable insights for business decision- making. Acquired skills in data visualization and reporting, making complex financial data understandable for non-technical stakeholders.

Holden QiGong | Aug 2020 - Dec 2020

Customer Service Operations Specialist

Project-managed the implementation of ZenDesk Talk, showcasing strong organizational and tech-savviness. Launched live phone customer service as the sole representative, emphasizing adaptability and strong interpersonal skills. Managed operational challenges, such as technical issues during live webcasts, demonstrating problem-solving abilities. Coordinated with the back-of-house team and interfaced directly with senior leaders on key issues, highlighting strong communication and teamwork. Utilized ZenDesk's Views feature to provide a focused understanding of customer service data, showcasing data analysis skills. Established Standard Operating Procedures and daily Google Sheets checklists to ensure efficiency and service consistency, emphasizing attention to detail and process optimization.

BOKA Restaurant Group | Sep 2019 - Sep 2020

Bread Baker

Spearheaded the morning bread preparation, including mise en place and dough mixing, ensuring a smooth workflow for the day's operations. Mastered a diverse range of bread-making techniques, from breakfast batters to artisanal loaves, showcasing adaptability and attention to detail. Contributed to the culinary offerings of multiple establishments within the BOKA Restaurant Group, including Little Goat Diner, Girl & The Goat, Cabra, and Duck Duck Goat. Adapted to unforeseen challenges, including a furlough due to COVID-19, demonstrating resilience and flexibility. Parted ways with the organization due to operational constraints, showcasing adaptability and understanding of business needs.

BOKA Restaurant Group | Jul 2019 - Sep 2019

Line Cook

Worked closely under the mentorship of renowned Chef Stephanie Izard, gaining invaluable insights into quality and consistency. Managed the grilling station, producing high-quality proteins for a high-volume setting of 300-550 guests per service, showcasing the ability to perform under pressure. Utilized data-driven techniques to optimize cooking times and temperatures, ensuring maximum efficiency and quality. Collaborated with the culinary team to analyze guest feedback and make data- informed adjustments to recipes and cooking techniques. Demonstrated strong multitasking and organizational skills, crucial for managing multiple orders and meeting tight deadlines.

Vintage Brewing Co "Tangent" | Feb 2019 - Jul 2019

Pastry Chef/Sous Chef

Designed and launched a custom dessert menu within one month of the restaurant's opening, showcasing rapid execution and creativity. Utilized data analytics to gauge customer preferences and optimize menu offerings, including signature desserts like S'More Tart and Flourless Caramel Bacon Fudge Brownie. Served as the AM opening manager, responsible for morning preparations and staff supervision, highlighting leadership and organizational skills. Spearheaded training and development initiatives, using performance metrics to identify areas for improvement and implement effective training programs. Collaborated closely with the management team to oversee quality control and operational efficiency, leveraging data to make informed decisions.

Merchant | Jun 2018 - Feb 2019

Line Cook

Played a key role in a modern American kitchen focused on farm-to-table cuisine, showcasing adaptability and a commitment to quality. Demonstrated strong multitasking skills by managing multiple cooking stations during peak hours, highlighting the ability to perform under pressure.

Madison Sourdough | Jun 2017 - May 2018

Pastry Baker

Specialized in Viennoiserie and laminated dough production, showcasing a high level of precision and craftsmanship in products like croissants, pain au chocolat, and morning buns. Utilized data-driven methods to optimize ingredient ratios and baking times, ensuring consistent quality across a diverse range of pastries. Managed multiple pastry prep tasks, from cookie dough to almond cream, demonstrating strong organizational and multitasking skills. Collaborated with the culinary team to analyze sales data and customer feedback, leading to data-informed adjustments in production levels. Adapted to varying responsibilities as assigned, highlighting flexibility and a willingness to contribute to different aspects of the operation.

Food Fight Restaurant Group | Jun 2016 - Jun 2017

Pastry Chef

N/A

Uber | Mar 2015 - Jun 2016

Driver

Managed a personal driving business, showcasing strong self-management and organizational skills. Utilized data analytics to identify peak hours and high-demand locations, optimizing earnings and efficiency. Maintained a high customer satisfaction rating, demonstrating excellent communication and customer service skills. Adapted to real-time data and changing circumstances, such as traffic and weather conditions, to make informed decisions on the go. Conducted regular performance reviews based on customer feedback and driving metrics, using data to continually improve service quality.

Heritage Tavern | Nov 2014 - Mar 2015

Line Cook - Hot Apps/Sauté

Worked under the supervision of James Beard nominee Chef Dan Fox, honing skills in precision, quality, and efficiency in a high-pressure environment. Demonstrated strong attention to detail and consistency, key traits transferable to data analytics roles. Adapted quickly to changing menu requirements and seasonal ingredients, showcasing flexibility and problem-solving skills. Collaborated effectively with a high-performing culinary team, emphasizing the importance of teamwork and clear communication. Managed multiple tasks during peak hours, highlighting strong organizational skills and the ability to perform under pressure.

Gotham Bagels | Sep 2014 - Nov 2014

Line Cook

Contributed to the culinary team at Madison's favorite New York-style bagel shop, known for its hand-rolled bagels and artisanal ingredients. Demonstrated strong attention to detail in preparing a wide range of offerings, from bagels to inspired sandwiches, a skill highly transferable to data analytics. Managed fast-paced service during peak hours, showcasing the ability to maintain quality and efficiency under pressure. Adapted to a diverse menu that included artisanal cream cheese and fair trade coffee, highlighting flexibility and a commitment to quality. Collaborated effectively with team members to ensure smooth operations and customer satisfaction, emphasizing the importance of teamwork and communication.

Banzo | Jul 2014 - Sep 2014

Food Cart Line Cook

Played a key role in the culinary team at Banzo, one of Madison's favorite food carts, known for its Mediterranean offerings and inventive fusions. Demonstrated strong attention to detail while preparing a diverse range of dishes, a skill highly transferable to data analytics. Adapted to various settings, from fast-paced public events like concerts to private gatherings such as weddings, showcasing versatility and the ability to perform under pressure. Collaborated effectively with a multicultural team, emphasizing the importance of clear communication and teamwork.

Colectivo Coffee | Mar 2013 - Jun 2014

Shift Manager/Cafe Ambassador (Kitchen Manager)

Achieved "300-level" barista certification, demonstrating a high level of expertise and commitment to quality. Led shifts and managed kitchen operations as an Ambassador, showcasing leadership and organizational skills. Delivered positive financial results in line with budget goals, highlighting strong analytical and financial management skills. Developed and maintained a culture of accountability and continuous improvement, adhering to Standard Operating Procedures (SOPs). Spearheaded training and development initiatives, including signing off on all training for new hires, emphasizing attention to detail and leadership. Delegated responsibilities using the Café Functional Architecture Model, showcasing strong organizational and management skills. Ensured a remarkable customer experience through quality coffee, food, and administrative functions. Maintained a positive and lively tone in the café, fostering an inviting environment for both customers and coworkers. Took on additional duties and projects as assigned, demonstrating adaptability and a willingness to contribute to various aspects of the operation.

Ian's Pizza | Aug 2012 - Jan 2013

Salad Prep

Handled daily early morning preparation of fresh salad bar ingredients and pizza toppings, showcasing attention to detail and organizational skills. Responsible for daily produce ordering, emphasizing quality control and minimizing waste. Adapted offerings based on seasonal availability at the Dane County Farmers Market, demonstrating adaptability and a commitment to fresh, local ingredients. Made adjustments to produce orders based on cost considerations, highlighting financial awareness.

Barriques | Jan 2012 - Jul 2012

Cafe Staff/Kitchen Specialist

Served as a full-time café staff member, maintaining high standards for food and coffee while providing top-quality customer service. Managed 360-degree café operational needs, including dining room maintenance, dishes, register service, and food preparation & service, showcasing strong organizational and multitasking skills. Transitioned into a kitchen specialist role, responsible for bakery and savory food orders from the central commissary, emphasizing inventory management to maximize sales and minimize waste. Assisted in training new staff on Back-of-House (BOH) operations and food preparation procedures, demonstrating leadership and attention to detail.

Rishi Tea | Mar 2010 - Jan 2012

Regional Account Manager

Managed day-to-day business with wholesale accounts across 31 states, handling communication, order processing, and relationship building, showcasing strong organizational and interpersonal skills. Utilized Oasis CRM software to continually update customer information, identifying opportunities for sales growth and providing actionable insights to Regional Sales Directors. Generated Excel pivot tables to analyze strategic sales data, demonstrating proficiency in data manipulation and analysis. Collaborated with operations and administrative support teams to exceed customer expectations for quality and service, emphasizing teamwork and problem-solving. Provided ongoing feedback to IT support staff to improve the end-user experience of Oasis CRM software, highlighting an ability to identify inefficiencies and suggest improvements.

Barriques Wine Cave | Aug 2009 - May 2010

Cafe Specialist

Took the initiative to create a menu of spirits sold by the glass, aiming to educate staff and customers while promoting inventory turnover in an under- promoted business segment. Demonstrated superior multitasking abilities in a fast-paced environment, seamlessly shifting between various responsibilities such as register service, food preparation, and customer assistance. Provided excellent customer service by establishing relationships with regular customers, remembering their preferences, and offering tailored product knowledge. Quickly acquired detailed knowledge of specialty tea, coffee, wine, spirits, and other Barriques products, showcasing a strong ability to learn and adapt.

University of Wisconsin | Sep 2008 - Dec 2009

Senior Honors Thesis Researcher

Successfully completed a 69-page senior honors thesis on the history of intellectual debates over corporate social responsibility (CSR), showcasing strong research and analytical writing skills. Developed expertise in historical research, critical thinking, and analytical writing, skills that are transferable to data analytics. Demonstrated personal organization, time management, and persistence in achieving long-term academic goals, highlighting project management capabilities. Gained experience in peer review, providing constructive criticism of others' work, emphasizing attention to detail and critical evaluation skills.

University of Wisconsin | May 2009 - Aug 2009

Maintenance Installation Technician

Specialized in the installation and removal of individual air conditioning units, demonstrating strong attention to detail and technical proficiency. Adapted to a variety of miscellaneous tasks as assigned, showcasing flexibility and problem-solving skills. Worked in different settings and conditions, highlighting adaptability and the ability to perform under varying circumstances. Ensured all installations met quality and safety standards, emphasizing a commitment to excellence and reliability.

University of Wisconsin | Oct 2008 - Dec 2008

Counseling Psychology 125 Teaching Assistant (Center for the First Year Experience)

Co-taught a 12-student freshman seminar focused on equipping students with the skills and mindset for university success, showcasing strong communication and planning skills. Gained valuable experience in designing interactive class presentations, highlighting project planning and execution abilities. Worked one-on-one with students to provide personalized guidance, demonstrating strong interpersonal skills and attention to detail. Responsible for grading papers and assignments, as well as assigning final grades, emphasizing evaluation and analytical skills.

University of Wisconsin | May 2008 - Oct 2008

New Student Leader (Center for the First Year Experience)

service, showcasing strong communication and interpersonal abilities. Provided campus tours and engaged with concerned parents, demonstrating adaptability and strong customer service skills. Offered advice and support to new students, many of whom were navigating the challenges of university life for the first time, highlighting empathy and problem-solving abilities. Managed challenges such as inclement weather during campus tours, showcasing adaptability and crisis management skills. Initiated and facilitated challenging conversations with groups of 10-20 new students on topics like academic success, campus diversity, and personal responsibility. Received 100% positive feedback via student evaluations, emphasizing a commitment to excellence and a strong ability to meet and exceed expectations.

University of Wisconsin | Sep 2005 - May 2008

Transfer and Re-entry Admissions Assistant (Office of Undergraduate Admissions)

Played a key role during a period of major technological change, initiating and supporting the transition to a paperless system, showcasing adaptability and tech-savviness. Managed data entry and reviewed transfer and reentry applications, emphasizing strong attention to detail and data accuracy. Coordinated with professional staff to initiate crucial seasonal processes, highlighting organizational and project management skills. Trained new professional and student staff on proper data management and application processing, demonstrating leadership and expertise in data handling.

My Education

Take a look at my formal education

Master of Science - MS, Data AnalyticsJohnson & Wales University | 2025
Master of Business Administration - MBA, Finance, General  · (2020 - AugustJohnson & Wales University | 2022
Associate of Arts and Sciences (AAS), Culinary Arts/Chef TrainingMadison Area Technical College | 2018
BA with Comprehensive Honors, Political Science, History, International Studies (IPE emphasis), C...University of Wisconsin-Madison | 2009

About Me

Andrex Ibiza, MBA

Hello! My name is Andrex ("z", they/them). I worked as a chef from 2011 - March 2020. In June 2022, I completed my Finance MBA - during these studies, I fell in love with the power o storytelling through data analytics. Seeking entry-level roles!

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