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Anthony Santa-Iglesia

Anthony Santa-Iglesia


Skyline College


My Portfolio Highlights

My New Course

Introduction to Python

Data detective, solving mysteries with analytical prowess.

My Work

Take a look at my latest work.


Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Luminaria Lyfe | Jun 2018 - Present



Entelo | Jun 2018 - Nov 2018

Senior Implementation Manager

- Served as the first point of contact to manage multiple clients needs during both onboarding and support - Answered and facilitated InfoSec Risk Assessment questionnaires - Managed and troubleshoot customer requests for email, ATS, CRM and other implementations and provide information for internal and client IT teams to instill confidence and trust - Established procedures and best practices for implementation process for email integration and InfoSec documentation - Design and manage the implementation process for new business partners connecting to Entelo's products and services - Identified and escalated priority issues with the core engineering team, working with both customer and internal facing teams to find a solution - Maintained and managed a list of implementations and integrations with partners and internal stakeholders - Communicated with different levels of management regarding information needs. Ability to discuss these solutions with both technical and business community.
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SendGrid | Jan 2016 - May 2018

Data Center Engineer II

Design, build and maintain all physical infrastructure underlying SendGrid operations, manage data centers including inventory, capacity, procurement and equipment lifecycle Configuration management tools (Chef & Ansible) Familiarity with TCP/IP protocols with experience in BGP-based environments Maintaining large-scale, multi-data center infrastructure deployments Experienced racking, cabling, installing and maintaining servers, switches, firewalls, PDUs and other data center equipment

SendGrid | Sep 2012 - Jan 2016

Technical Solutions Project Manager & Escalation Engineer

- Defect and Feature Request Facilitator, gatekeeper between Engineers & Support Organization - Collaborated user requirements for product enhancements and product features. - Stakeholder for Product Managers and go to market strategies - Defined and implemented escalation tracking process, linking customer complaints to engineering code deploy - Prepared support organization for new products (Threads.io & Loader.io) - Contributing member of Incubator Developer Group, creating support engineer efficiency tools (SendGrid Code Workshop

Cisco Systems (IronPort) | Apr 2005 - Jun 2012

Operations Specialist

- Brainstorm and Prioritize Project Timelines Given Aggressive Deadlines - Identify and Ameliorate Process Related Inefficiencies - Responsible for the configuration and upgrading of systems with engineers and product development - Implement test scripts on SATA, SAS, iSCSI and PATA Hard Drives - Supervising a team of 6 junior technicians in installations and assembling of all product severs - Failure Analysis Reporting - Attend meetings and provide technical support for all Cisco Security sites - RMA operations fluent - Oracle E-Business Suite Oriented - Netsuite ERP Small Business Familiarity - Dell PowerEdge , PowerVault and Blade Server Certified - Develop and implement software and hardware diagnostic test both manually and automated - Procurement for internal department use

My Education

Take a look at my formal education

College Prep El Camino High School | 2013
A.S, Telecommunications and Network Information TechnologySkyline College | 2007

About Me

Anthony Santa-Iglesia

Shifting from API Product Support to Data Engineering Path

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