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Bartosz Karcz

Bartosz Karcz

Certified

Credit Analyst

Shell Energy Retail | Poland

Technologies

My Portfolio Highlights

My New Course

Exploratory Data Analysis in SQL

My New Course

Reporting in SQL

My New Course

Data-Driven Decision Making in SQL

My New Course

Exploratory Data Analysis in SQL

Passionate and driven Data Analyst with a proven track record of delivering impactful insights. Eager to leverage my highly analytical mindset and expertise in SQL, Snowflake, Tableau, and Excel to tackle complex business challenges head-on. Experienced in navigating diverse data warehousing systems, ensuring seamless data flow and robust analytics.

My Work

Take a look at my latest work.

track

Data Literacy Professional

SpreadsheetsTheoryExcel
track

Data Literacy Professional

SpreadsheetsTheoryExcel

My Certifications

These are the industry credentials that I’ve earned.

Data Analyst

Data Analyst

Data Literacy

Data Literacy

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Understanding Artificial Intelligence
Introduction to Power BI

My Work Experience

Where I've interned and worked during my career.

Shell Energy | Apr 2023 - Apr 2024

Credit Analyst

- Utilizing SQL proficiency for analyzing complex data and operational issues, identifying trends, and summarizing key findings. - Resolving complex business problems by conducting operational reviews and proposing practical solutions using data analysis. - Creating and maintaining a credit risk reporting pack, monitoring various credit risk key performance indicators. - Collaborating within a Credit Risk and Payments Team to monitor and control business credit risk. - Identifying, reporting, and investigating key credit portfolio issues, providing operational or strategic - recommendations through comprehensive data analysis. - Working closely with stakeholders and cross-functional teams to align credit risk strategies with key business areas, prioritizing the customer journey. - Developing and implementing risk-based policies, strategies, models, and control reporting, tracking benefits of strategy changes. - Applying expertise in credit bureau data analysis within a Credit Risk Department. - Leveraging data analysis to drive operational efficiencies and achieve strategic goals.
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Shell Energy | Jun 2021 - Apr 2023

Direct Debit Analyst

- Analysing large volumes of payments and credit data using SQL Server, Snowflake and MS Excel - Managing MI/Reporting for Direct Debit processes - Overseeing end-to-end Direct Debit payment processing - Developing and maintaining solutions for Direct Debit account issues - Collaborating with Billing and Collections teams to proactively collect outstanding debts through Direct Debit - Utilizing Zendesk for providing support to customer-facing teams - Actively participating in suggesting and identifying process improvements

Shell Energy | Jul 2019 - Jun 2021

Customer Expirience Specialist Exceptions

- Identifying root causes of errors and applying necessary fixes, as well as reporting system failures - Applying technical fixes in internal software and rectifying data errors - Taking ownership of individual cases, ensuring thorough resolution - Recording events, problems, and their resolutions in logs - Generating daily reports for productivity monitoring - Investigating process failures and recommending improvements - Utilizing Zendesk for efficient customer support

First Utility | Aug 2018 - Jul 2019

Digital Services Executive

- Monitoring performance and fostering relationships with the target audience, utilizing professional CRM tools (e.g., Salesforce, Zendesk). - Engaging in initiatives driven by business requirements - Cultivating a robust digital presence and providing exceptional customer service across various channels,

BBS Bike | Jan 2017 - Dec 2017

Bicycle Technician

A wide range of duties in a bicycle start-up from Ostrowiec Swietokrzyski. We built bicycles, repaired bicycles, gave presentations and training on safe cycling.

My Education

Take a look at my formal education

Unfinished, Pedagogy, animator and cultural manager with a specialisation in theatre - danceUniwersytet Marii Curie-Skłodowskiej w Lublinie | 2013

About Me

Bartosz Karcz

I am looking for a job as a data analyst or credit analyst in Poland or remote in Europe.

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