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Basil Alqaqah

Basil Alqaqah

Sr. Associate Fraud Data Analyst

Bank Al Etihad | Amman-Jordan

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Workbook

My Python workspace

My New Course

Introduction to Python

Data wizard, conjuring insights from the depths of complex datasets.

My Work

Take a look at my latest work.

course

Introduction to Python

course

Intermediate Python

DataLab

My Python workspace

course

Introduction to Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

IBM IBM Data Science Professional

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to Power BI
Intermediate Python
Data Manipulation with pandas

My Work Experience

Where I've interned and worked during my career.

Bank al Etihad | Nov 2021 - Present

Senior Associate Fraud Analyst-Data Scientist

N/A

Arab Bank | Sep 2021 - Nov 2021

Digital Innovation Specialist

N/A

Arab Bank | Nov 2019 - Sep 2021

Online Banking Channels Specialist

Accountabilities and Key Roles: • Supporting customer automation and migration to different digital channels . • Revamp different channel services to improve customer experience. • Ensure efficient system performance and monitoring tools availability. • Assists sales activities by facilitating leads generation through channels. • Develop business requirements for new channels and services. • Coordinate with different departments to finalize service requirements . •Manage digital channel projects. • Run user acceptance testing. • Manage and supervise service deployment. •Maintain high systems availability. • Develop effective system monitoring solutions/KPI's. •Create a link with other departments to understand customer issues and feedback to implement corrective actions were needed. • Maintain a consistent systems implementation across PLC. •Ensure adherence to bank policies/compliance/regulators/best practices. • Perform analytics and MIS functions to improve the channels. • Implement efficient processes. •Manage systems incidents and ensure. resolution in timely manner. • Arrange for competitive analysis to improve AB position. • Prepare/implement channels migration plan to increase customer base. • Monitor channels performance and usage. • Coordinate with internal CB units to ensure internal employee channels awareness. • Ensure service launch promotion and awareness to customers.
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Al Hussein Technical University (HTU) | Jul 2019 - Sep 2019

Intern in Cybersecurity

Intern in Cybersecurity track on Upsklling Program from Ministry of Digital Economy and Entrepreneurship in cooperation with Al Hussein Technical University

My Education

Take a look at my formal education

Bachelor of Engineering - BE, Computer EngineeringUniversity of Jordan | 2019

About Me

Basil Alqaqah

Computer Engineer

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