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Bernardo Garcia

Certified

Regional Data Analyst

Serco of Texas, Inc. | Texas

Technologies

My Portfolio Highlights

My New Track

SQL Server Developer

My New Course

Introduction to Python

My New Track

SQL Server Developer

Data scientist, turning data chaos into organized knowledge.

My Work

Take a look at my latest work.

DataLab

Project

course

Introduction to Python

DataLab

Streamlined Data Ingestion with pandas

DataLab

Project

My Certifications

These are the industry credentials that I’ve earned.

Data Engineer Associate

Data Engineer Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Intermediate SQL
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

Workforce Solutions Brazos Valley | Jun 2016 - Present

Data Analyst

Hero Moments: Recovered 34% of profit loss by utilizing a data verification method and built internal audit tools to prevent future loss Performed sophisticated labor/workforce analyses to support business stakeholders resulted in 300 employment opportunities to the local area Utilize Python scikit-learn to identified common errors using K-Means clustering, reducing data integrity error by 30%, fulfilling contract obligation Implemented a web site from front-end (HTML, Google API, JavaScript) to the back-end (PHP, database), that plot jobs location in google map for the community that have a transportation issue Redesigned paperless internal data structure and rework the procedural flow to increase accessibility and reduce processing time for childcare clients, resulted in faster service and increased performance to 100 % Combined advanced SQL queries and Excel VBA to build ad-hoc tracking applications prevented work stoppage due to vendor software failure Develop a backup database with store procedure and triggers as an interim database to prevent work loss with the transition to a new state system With Excel VBA script: developed, prototype and tested a program that automated reports that were done daily, cutting down processing time from 30 minutes for each report to 2 minutes total processing time
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Ace Pipe Cleaning Inc. | Apr 2015 - Jun 2015

Data Technician

Processed 400 videos for San Antonio Water System using three databases, analyzing the integrity of the pipe structure using a standard coding system Prototype invoicing automation by using VBA script in excel; cut down prep time by 10%. Perform visual inspections of finished products Supply quality control data necessary for regulatory submissions Investigate or report questionable videos

San Antonio College (SAC) | Aug 2014 - Dec 2014

Web Development Intern

Completed internship with San Antonio College; developed, designed, and implemented a web-based time card that maintained records of employee’s work hours using ASP.net Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.

AT&T Call Center | Jan 2013 - Dec 2013

Second Tier Customer Support

Managed a high-volume workload within a technology-driven environment Resolved an average of 80% of customer technical and non-technical issues Praised by the customer on my kindness and attentiveness to their issue Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints Check to ensure that appropriate changes were made to resolve customers' problems Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills Solicit sales of new or additional services or products Order tests that could determine the causes of product malfunctions Review insurance policy terms to determine whether a particular loss is covered by insurance Answer user inquiries regarding computer software or hardware operation to resolve problems

United States Air Force | Jan 2008 - Feb 2012

Supervisor Personnel Employment

Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms Analyze employment-related data and prepare required reports

My Education

Take a look at my formal education

Bachelor of Science - BS,  in Computer and Information Sciences: Computer SciencesPark University | 2023
Associate’s Degree, Computer ProgrammingSan Antonio College | 2015
Associate’s Degree, Human Resources ManagementCommunity College of the Air Force | 2011

About Me

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