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Brendan Healy

Work Seeker

Self-employed

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

Analytics warrior, fearlessly destroying the unknowns with the help of Data.

My Work

Take a look at my latest work.

course

Introduction to Data Literacy

course

Introduction to Data

course

Introduction to Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Australian Taxation Office | Sep 2023 - Dec 2024

Service Delivery Specialist

Accurately and efficiently resolve an array of problems associated with Company and Self-Managed Super Fund (SMSF) returns including data validation. Use professional customer relationship skills to communicate with and develop positive relationships with internal and external stakeholders. Adapt to multiple tasks and manage multiple systems and sources of information simultaneously. - Communication skills - translate complex legal & technical information from ATO systems to clients. - Develop positive relationships with other team members, senior management and external customers. - Professional and positive attitude - apply a growth mindset through self- reflection and analysis of my data. - Problem-solving ability - Troubleshoot complex errors in tax returns through my understanding of tax law and the manner in which the system functioned. MAJOR ACHIEVEMENTS - Developed a letter generator in Excel to reduce letter construction time by 70%. This was recognised by executives and automation staff, and has been sent to higher teams for further refinement and Country-wide integration. - Regularly called to support learning of new staff, supporting the development of 3 separate group intakes as well as 2 specialised support cases. - Received official Internal recognition (Kudos) for detailed feedback to the training department resulting in training program improvement.
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Education Queensland | Jan 2016 - Jan 2022

Teacher

Develop unit and lesson plans that support learning and development of a diverse group of students. Use quantitative and qualitative methodologies to collect an analyse student data. Communicate and record student data to a range of audiences with a variety of systems such as excel, and word. Develop and cultivate a positive relationships with students, staff and parents. - Presentation skills - Use tools such as word, excel and PowerPoint with appropriate educational theory and class level data present to a diverse audience. - Excellent analytical skills - use collected data to identify individual student strengths and weaknesses, and also class/year level trends. - Communication skills - effectively manage relationships with stakeholders and resolve behaviour issues and conflicts that arise.

Education Queensland | Jan 2016 - Jan 2022

Data Analyst

Each fortnight, autonomously and without supervision perform a behavioural analysis of school-wide data to identify patterns and trends. Apply effective communication skills and industry standard software including the Microsoft office suite to present results in a variety of formats. Use highly developed interpersonal skills to write & email the meeting’s analysis and discussion into publicly available minutes. - Using a variety of tools, collect data from administrative systems and surveys, following procedures and legal requirements. - Applying excel formula and pivot tables; organise and analyse data producing graphs for future discussion. - Applying statistics and advanced mathematics, utilise individual discretion to identify and present problems. - Catalogue data sets and graphs for cross-year analysis.

My Education

Take a look at my formal education

Bachelor of Education The University of Queensland | 2015
Bachelor of Science The University of Queensland | 2015

About Me

Skilled data analyst who is presently building on and advancing their skills in coding; eventually working towards AI engineering as skills develop further. With existing expertise in the mathematics behind data, I am keen to build the future.

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