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Bruke Getachew

Bruke Getachew

Data Engineer

Vanguard Inc | Portland

Technologies

My Portfolio Highlights

My New Track

Data Scientist

My New Course

Introduction to Python

Analytical innovator, pushing the boundaries of what data can reveal.

My Work

Take a look at my latest work.

course

Understanding Data Engineering

course

Introduction to Python

course

Intermediate Python

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Vanguard | Nov 2022 - Present

Data Engineer

N/A

Sila | Mar 2022 - Jul 2022

Back End Engineer

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Sila | Jun 2021 - Mar 2022

Director of CX

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Sila | Jan 2019 - Jun 2021

Support Manager

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Simple Finance | Jun 2016 - Sep 2017

Data Scientist

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Simple Finance | Feb 2015 - Jun 2016

Data Analyst

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Simple Finance | Jan 2013 - Jan 2015

Customer Support Shift Lead

Supporting customer relations agents by providing expert knowledge of our product and on the spot coaching. Managing Customer Relations teams by: • Ensuring employees arrive on time and make themselves available for customer phone calls. • Prioritizing customer messages so the team can respond to them within set timeframes. • Providing on the spot coaching and mentorship for Customer Relations Agents in regards to tone, accuracy, and proper escalation procedures. • Logging Customer Relations Agents key performance indicators using Google Sheets. • Analysing key performance data and providing feedback for direct reports to achieve greater efficiency. • Liaising between Customer Relations and other company organizations via Gmail and IRC with respect to service disruptions, process changes, and product releases. • Contributing to discussions around process changes, product ideas, and team management via Github. • Managing and maintaining payroll and time-clock tracking with Clockspot and ADP. • Keeping the Customer Relations daily schedule up to date to cover customer contact while managing internal projects using an internal workforce management tool built in Google Sheets. • Scheduling internal project assignments in Google Sheets. • Scheduling and managing the on-call rotation through Pagerduty.
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Spread LLC | Nov 2008 - Dec 2013

Co-Founder

SPREAD is a record label in Portland, Oregon with expertise in music licensing, music production, public relations, marketing, event promotions, band management, and artist development. RESPONSIBILITIES: • Strategic lead on band marketing and campaign development for SPREAD artists such as, Moxie Black, Luck-One & Dekk, Josh and Mer, and Shadows On Stars. • Serving as the administrator of thirty band’s copyrights for use in synchronization with television, film, and video games. • Booking agent for developing bands, and liaison between talent and talent buyers. • Recording and evaluating the impact of a band’s press, radio promotions, and marketing campaigns. • Proficiency in music publishing, public relations, media relations, radio promotions, music marketing strategy, small business finance, and booking engagements. ACCOMPLISHMENTS: • Identified a copyright infringement and negotiated settlement with JCP and Harvey Weinstein Co. • Secured $25K of seed capital for SPREAD, in 2009. • Negotiated worldwide blanket licensing-synchronization deals with MTV and VH1 for Moxie Black and Luck-One & Dekk. • Arranged feature write-ups in Prefix Magazine, The Hypebeast, and Complex.com for Shadows On Stars; as well as, features in hundreds of tastemaker Blogs for all SPREAD artists. • Successful in pitching Shadows On Stars and Josh and Mer as support for national acts such as, St. Lucia, The Royal Concept, Little Hurricane, Alexz Johnson, and The Tubes. • Arranged seven showcases in six-day for Josh and Mer at SXSW 2012. • Lead negotiations and successfully brokered the title-theme song for the VH1 TV series Big Ang.

Switch | May 2012 - Oct 2012

Brand Ambassador

Vitaminwater places a high emphasis on engaging their target demographic by sampling their products at community events. Brand Ambassadors are therefore constantly representing the brand through face to face interactions with consumers. RESPONSIBILITIES: • Event Planning by way of organizing and executing the run-of-day schedule for events such as PDX Pop! Now, Music Fest Northwest, Big Float, and Sunday Parkways. Building brand loyalty by: • Engaging consumers with friendly, insightful, and concise conversations about the Vitaminwater brand, it’s vision, and values. • Educating target consumers on everything there is to know about Vitaminwater products so they can make more sound decisions. • Random acts of kindness--sometimes known as guerilla marketing. Find people who are putting in hard work or getting in a hard work out (like construction workers, skate boarders, police officers, even retail associates), and surprising them with a cold refreshing beverage. • Devoloping a positive lasting memory of Vitaminwater.

Q Productions | Mar 2008 - Aug 2008

Field Representative

Nike SPARQ is the training apparel brand within the Nike family of brands geared towards elite high school athletes. RESPONSIBILITIES: • Administrating athletic tests to hundreds of elite high school athletes in Football, Softball, Soccer, Basketball and Baseball. • Educating athletes on the benefits of training in Nike SPARQ performance apparel. • Familiarizing athletes with the resources at NikeSparq.com on recruiting, training, and nutrition. • Representing Nike and accompanying brands with knowledge, helpfulness, and respect to the consumer. • Writing engaging Blog entries summarizing the top performances after each Nike SPARQ training event in the North East region. • Lead photographer and videographer for the North East region.

Creative Visions LLC | Dec 2007 - Feb 2008

Photographer

Creative Visions is a design, photography, and large-scale print studio. RESPONSIBILITIES: • Advising in studio photography setup and execution. • Maintaining business relationships with clients and fostering client relationships. • Coordination of run-of-day events for product shoots.

Pony International | Sep 2007 - Dec 2007

Photography Internship

N/A

My Education

Take a look at my formal education

Lakeridge High School | 2002
English LiteratrueOregon State University | 2002
Hallinan Elementary

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