Responsible for the development and management of global projects focused on process automation, enhancement of digital platforms, and improvement of data visualization; applying Agile methodologies, including SCRUM, to effectively oversee project execution and delivery. Simultaneously held the role of Data Analyst, responsible for developing: ● Handling data from SQL, Excel, and Google Sheets. ● Create reports in Power BI, Excel, and Tableau. ● Create applications in Power Apps and HTML pages. ● Create flows in Power Automate. Additional Tasks of my role: ● Participate in a department expansion project to support growing business needs. ● Delivered training sessions for leaders to enhance data analysis skills. ● Conducted interviews for internship recruitment in the Quality department. ● Served as a consultant for the Quality department to improve processes and outcomes. ● Acted as a consultant for the Data Analysis department, providing expertise to optimize data-driven initiatives.

DHL | Sep 2020 - May 2021

Junior Customs Associate

Processed invoices for Germany, performing customs classification of products in compliance with European Union regulations. ● Win the Employee of the Year award with a macro to join each individual file for each agent, and create a dashboard in Excel to have a daily visibility report that could be updated each hour, which improves the visibility of data in 8 hours daily, and a dummy of our Production System (including the interface and all the functions) in Excel to standardize and simplify the training process for the new hires.

Kuehne + Nagel | Jan 2019 - Aug 2020

Data Quality & Business Intelligence Analyst

Reviewed product delivery reports to monitor adherence to delivery schedules and managed the resolution of client escalations. ● Create dashboards in Excel and Tableau to monitor KPIs in advance. ● Use Lean Six Sigma tools. ● Create applications for data entry in MS Access.

Kuehne + Nagel | Jul 2017 - Dec 2018

Receive Cargo Flights Agent

airports, updating logistics systems to ensure real-time delivery tracking and enhance customer satisfaction

Importaciones Marzu S.A | Sep 2014 - Feb 2017

Invoicing Specialist

Managed invoicing for clients and sales representatives, delivered customer support for accounts payable and pre-order inquiries, and conducted daily cash closings and financial reconciliations.

My Education

Take a look at my formal education

Bachillerato, Ingenieria en SistemasUniversidad Latina de Costa Rica | 2023

Technical bachelor’s, Diseño y dibujo de arquitectura asistidos por ordenadorColegio Técnico Profesional de Ulloa | 2013

About Me

Looking for a Job. Results-oriented professional with 6+ years of experience designing and implementing reporting solutions and data management tools. Skilled in SQL, Excel, Power BI, Power Automate, Power Apps, HTML, and Python

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