Operations Specialist - Provided strong assistance in sales and device troubleshooting. - Managed high volume phone calls to resolve customer service issues and offer technical support. - Showcased ability to problem solve, cycle count, organize and process inventory within constant changing conditions. - Selected for an Apple Corporate Development Experience with the Wireless Technology and Ecosystems team in Cupertino. Worked cross-functionally with inventory, engineering and purchasing teams by ordering and allocating goods and services for engineers.

Phoenix Manufacturing Inc. | Nov 2009 - Jul 2011

Operations Assistant

- Physically analyzed industrial parts searching for defects. - Counted materials and analyzed, adjusted and sorted inventory in JD Edwards. - Helped designed instruction manuals and assembly instructions in Adobe Illustrator. - Identified and analyzed cycle count errors to provide "root cause" analysis.

My Education

Take a look at my formal education

Bachelor's Degree in Film and Media StudiesArizona State University | 2022

Associate's Degree in Computer Networking and Information TechnologyCity College of San Francisco | 2020

About Me

A results-driven specialist in the tech industry seeking to showcase knowledge in inventory operations, customer service, and technical support. Aspiring Data Analyst who has experience with SQL and Python.

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