-Intense training bootcamp simulation, over the course of 10 weeks, a cohort of 250 students -Practiced product demos in 1-on-1 meetings as well as groups of 10 and up. -Making discovery & qualification to create proposals and deliver the best user experience. -Develop persuasion & objection-handling skills to upsell services and products to clients. -Creating multiple demos, proposals, invoices, and other various documents and presentations. -Collaborating with sales, marketing, and management teams to develop solutions.

DataCamp | May 2022 - Present

Data Science Student

- Developed skills for tasks such as preprocessing data and creating ETL pipelines. - Conducted cleaning and manipulation of data. - Deployed tools for data management including, Python and PostgreSQL. - Complete guided courses and projects to solidify new skillset.

Stagezilla TV | Jun 2021 - Jan 2023

Business Intelligence Intern

- Drove average viewership per episode up 20%. - Conducted business consulting practices. - Prospected potential clients and partnerships. - Developed business function practices for video content production. - Analyzed viewer feedback and collaborated with the editing team to make updates.

Shipt | Apr 2020 - Jan 2023

Order Selector

-Maintained a 4.96 total customer rating on 5-point scale, over two years of employment. -Averaging 500+ orders processed each year, with nine – fifteen orders per shift. -Responsible for ensuring order accuracy and secure delivery to clients. -Direct conduit to clients regarding their orders throughout the Charlotte Metro. -Infield software testing, report any issues with new releases to development teams.

Harris Teeter | Feb 2019 - Jan 2022

Overnight Express Lane

-Voted #1 in district for customer delivery time, September 2019. -Delegated a team for upwards of 60 online orders a day, between 340 and 375 orders weekly. -Responsible for implementing a strategy to ease the stress the morning team dealt with. -Emphasized accuracy to ensure client satisfaction and retention. -Preparing daily reports of overnight updates to communicate to the morning team.

My Education

Take a look at my formal education

Bachelor of Science - BS, Artificial IntelligenceUniversity of Advancing Technology | 2027

Certification, Data Scientist - Python DataCamp | 2022

About Me

Passionate, developing professional with a decade of experience in customer experience. Self-starter, who appreciates being able to take time outside of the expected program to excel and craft an even better outcome.

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