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Michael Larkin

Michael Larkin

Certified

Analyst

None | Bedford, TX

Technologies

My Portfolio Highlights

My New Project

Introduction to Notebook Projects

My New Course

Introduction to SQL

My New Project

Introduction to Notebook Projects

Data navigator, guiding organizations through the sea of information.

My Work

Take a look at my latest work.

course

Understanding Data Engineering

course

Introduction to SQL

course

Joining Data in SQL

course

Understanding Data Engineering

My Certifications

These are the industry credentials that I’ve earned.

Data Engineer Associate

Data Engineer Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Joining Data in SQL
Introduction to Python for Developers
Understanding Data Engineering

My Work Experience

Where I've interned and worked during my career.

High Definition Vehicle Insurance (HDVI) | Apr 2024 - Present

Product Manager

Currently I own the vision & strategy for HDVI's AI initiatives. I manage the products from beginning to end, managing user feedback and using it to implement further enhancements. Our overarching roadmap will align with our company targets & ambitions. Previously was the owner of the Data Sciences & Actuarial team, I helped drive the our products vision and strategy from inception to launch, developing and managing a comprehensive product roadmap that directly aligned with core business goals. Spearheaded multiple products (models & reports) development lifecycle, from defining detailed requirements in Jira to managing the prioritized backlog and coordinating with engineering, design, and marketing teams to ensure on-time delivery. Optimized team performance and process efficiency by leading agile ceremonies & actively removing roadblocks, resulting in a 15% increase in team velocity. I enhance stakeholder communication by providing regular updates and managing expectations, ensuring all cross-functional teams were focused on shared OKRs and KPIs.
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High Definition Vehicle Insurance (HDVI) | Sep 2021 - Sep 2024

Telematics Operations Analyst

As a Telematics Operations Associate I interface directly with HDVI customers in many capacities. This includes but is not limited to supporting HDVI insured’s telematics requirements for the lifecycle of the fleet’s insurance policy. These duties consist of processing data needed to enhance telematics- based safety and compliance analysis. I also support the timely installation and ongoing compliance/maintenance/support of telematics hardware and software. l work closely with multiple internal teams and external vendors to support the ongoing engagement of HDVI propriety products such as the Fleet Portal, Driver App, and Driver Safety training platforms.

Omnitracs | Feb 2019 - Sep 2021

Technical Support Engineer

Work with installers on telematics hardware installation into both light & heavy- duty trucks, validating correct cabling and mobile devices settings are used. Subject Matter Expert on several web & mobile applications by driving development enhancements, documentation, and training Recommend and implement custom solutions for clients tailored to individual needs, creating JIRA tickets for bugs. Application deployment coordinator and smoke tester overseeing multiple applications to ensure successful enterprise deployments Perform data analysis on both host and application data using MS SQL Server and other internal tools to help troubleshoot data accuracy. Provide continuous training to front line teams to aide in first call resolution and imbue product ownership

Omnitracs | Mar 2018 - Feb 2019

Technical Support Specialist

Provide 1st level Customer Technical support and training resolution via e-mail and telephone Assisted in the functionality of ELD devices and training of administrators, drivers and technicians with installing, setup, and maintenance of ELD devices & applications. Worked with administrators and drivers in preparing for the US ELD Mandate across multiple platforms of communications devices. Create and update internal documentation with best practices and the latest updates for The Canadian software and hardware platforms

NTT DATA Consulting, Inc. | Jan 2015 - Nov 2017

Business Process Outsourcing Associate 3

Utilized extensive knowledge to help facility process changes, procedural updates and best practices as a member of several pilot teams. Subject matter expert that assisted with the training and mentoring of new or less experienced team members. Managed data and process reporting analysis for leadership reviews. Executed multiple tasks at once by providing floor support, processing cases and maintaining several daily reports. Ensured that appropriate records, required reports, and related administrative functions are correct and maintained. Applied in-depth knowledge of systems and operations in support of the assigned team. Remediation of regulatory compliance issues related to bankruptcy for a top 5 banking client. Tracked all payment changes to check that they were filed accurately and in a timely manner with the appropriate court. Used template and basic accounting principles to document all incoming bankruptcy funds, measured all fees and verified the accuracy of what was accessed vs. what was paid. Evaluated all legal exceptions to ensure the client followed the orders of the court in an accurate & timely manner and made recommendations on a case by case basis as needed. Tested & recommending process changes to improve the effectiveness and efficiency of compliance control points.

Allsec Financial Services | Mar 2012 - Oct 2014

Business Control Analyst

Executed audits on client's FHA portfolio to certify all FHA & CFPB standards are maintained. Carried out compliance reviews of Origination, loan acquisition, paid in full, Short sales, Deed in Lieu, and REO loans to ensure accuracy and completeness of transaction. Responsible for preparing, filing, and following up on all FHA and Investor claims timely and accurately according to investor/FHA guidelines. Provided feedback to management & clients on discrepancies to ensure quality standards are met.

Citi | Nov 2011 - Mar 2012

Bankruptcy Specialist - Audit Team

Performed audits on Proof of Claims & discharged to ensure accuracy and all local and federal bankruptcy laws are followed. Executed quality control audits on completed discharge audits. Including wavering of uncollectible fees and transferring the file to the correct department after the bankruptcy. In charge of training new hires on the discharge audit processes. Hands on systems, software, websites, etc. Worked on several special projects including time studies and special audits.

Litton Loan Servicing LP | Dec 2008 - Aug 2011

Hazard Claims Specialist Team Lead

Led a team that designed, tested & implemented a departmental tracking database tool. Developed several monthly and daily reports including the vendor and staff scorecards to track monthly performance metrics, exception reporting to ensure data accuracy, & daily claim funds to expedite invoicing for our vendors. Filed insurance claims on damaged properties and managed them until completion, negotiated settlements to assure all items are included & all state laws are adhered too. Refuted denials that were unmerited and hired litigation as appropriate. Managed vendor responsibilities to ensure service level agreements and performance expectations are met. This includes paying invoices and analyzing monthly performance statistics.

Litton Loan Servicing LP | Jul 2007 - Dec 2008

Special Loans Analyst

Balloon ARMS, Negative Amortization, and other adjustable rate products through use of OCR technology & manual QC procedures to achieve 100% accuracy. Worked with Goldman Sachs Mortgage Trading Desk & acquisitions department to evaluate serviceability of potential deals. Experience with problem research & resolution, loan modifications, SCRA, monthly adjustable rate evaluations, customer correspondence, SOX and monthly reporting & analysis. Created & updated process maps as needed for on boarding, reporting and quality control procedures.

Avelo Mortgage | Jan 2007 - Jun 2007

Customer Care Associate

Interacted with clients via phone to identify and resolve any issues. Sought customer satisfaction and one call resolution. Serve as a liaison between the customer and various department. Specialized in payoff demand processing, correspondence, and associate training.

My Education

Take a look at my formal education

Bachelor's degree, Finance, General in FinanceUniversity of North Texas | 2003

About Me

Michael Larkin

Currently looking for a job as a data engineer or analyst.

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