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Elsie Chilo

Elsie Chilo

Technical Support Engineer and Technician

Clouds Solutions Ltd


My Portfolio Highlights

My New Course

Introduction to SQL

Data detective, solving mysteries with analytical prowess.

My Work

Take a look at my latest work.


Understanding Data Science


Introduction to SQL


Introduction to ChatGPT

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Cisco Networking Academy Discovering Entrepreneurship

Cisco Networking Academy Cyber Threat Management

Cisco Networking Academy Endpoint Security

Cisco Networking Academy Cloud Security

Cisco Networking Academy Cybersecurity Essentials

Cisco Networking Academy Introduction to Cybersecurity

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Clouds Solutions Ltd | Jun 2015 - Present

Technical Support Engineer and Technician

My role revolves around assisting customers with technical issues, troubleshooting problems, and providing effective solutions while maintaining strong communication and ensuring customer satisfaction. It also involves equipment installation and troubleshooting.
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Soundtronic Kenya | Jan 2013 - May 2015


I mainly performed equipment operation, diagnosis, and troubleshooting of malfunctioning equipment and demonstrated to customers the proper methods of operating equipment after installation.

Ada Ventures Ltd | Jun 2012 - Aug 2012

Office Assistant

I delivered clerical support, input data into spreadsheets and databases, and maintained and updated office records both digital and physical.

My Education

Take a look at my formal education

Certification in Cybersecurity in CybersecurityCisco Networking Academy | 2023
Diploma in Computer Information Systems in Information TechnologyKenya Methodist University | 2012

About Me

Elsie Chilo

I am passionate about Data Science because businesses across industries increasingly rely on data-driven decision-making, this presents good employment prospects, the possibility for growth, and the techniques learned can be used in problem-solving.

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