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Chioma Loveline Onwuzuka

Chioma Loveline Onwuzuka

Customer and IT Support Speciatlist

ONYC Hair | Lagos, Nigeria


My Portfolio Highlights

My New Course

Introduction to Python

My New Workbook

Analyzing unicorn company data

Analytical pioneer, exploring uncharted territories in the world of data.

My Work

Take a look at my latest work.


Introduction to Python


Intermediate Python


Analyzing unicorn company data

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

W.S.O (World Safety Organization HSE I, II, III

Women Techsters Certificate in Data Analysis

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

ONYC® International | Jul 2022 - Present

Customer relationshipmanager / IT Support

ensuring clear and accurate information about our products and services is provided. Understand customer requirements to offer appropriate solutions, troubleshoot technical issues related to software, hardware, and network systems, and guide customers through step-by-step solutions effectively. • Accurately input data into databases and other management systems, while maintaining and updating these records to guarantee data accuracy and integrity. Additionally, generate and prepare reports through the collection and analysis of data, and perform regular backups to ensure the preservation of data. • Managing and overseeing the IT infrastructure with a focus on Live Chat and Ticketing Systems. This involves ensuring system reliability, monitoring system performance, implementing updates, and maintaining security standards. • Overseeing the entire order fulfillment process in an IT environment. This includes meticulous management of software or hardware orders, ensuring accuracy in order processing, inventory management, and delivery with a high level of precision and attention to detail.
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D44 Technologies Services Limited | Sep 2021 - Jul 2022

Customer Relations Manager

• Building and maintaining robust relationships with clients by understanding their technical needs and product setups. The goal is to effectively plan and deliver technical services while promoting the use of proactive support tools to enhance the customer experience. • Identifying and pursuing opportunities to expand the company's clientele in the tech sector. This includes fostering positive interactions with potential new clients and ensuring that all technical commitments to customers are met and properly recorded. • Initiating contact with potential customers, particularly for conducting field assessments and technical evaluations, thereby playing a crucial role in business development and customer acquisition in the technology domain.

Formula 1 autos | Mar 2020 - Aug 2021

Administrative and Human resource manager

• Supervise overall supply management by planning and implementing routine supply chain strategies, establishing supply schedules, and communicating requirements to all partakers in the supply process, overseeing the demand and supply flow verification processes, identifying process bottlenecks, and implementing solutions in a timely manner. • Coordinate vendor management operations through consistent research and onboarding of the best vendors (considering cost and quality), establishing and monitoring standards and guidelines, and managing vendor relationships. • Coordinate all staff management and human resource activities, including but not limited to service compliance, hiring, onboarding, and training, and relaying necessary administrative and operational issues to the CEO, collaborating with other departments in enforcing corrective measures across the board, and delegating responsibilities to ensure staff members grow as capable participants. • Oversee and implement the company’s facility, assets, and inventory tracking management systems to optimize inventory control procedures and streamline business operations.

Eti Osa East Local Council Development Area. | Apr 2019 - Feb 2020

Health personnel

Engage in and perform a full range of laboratory tests – from simple prenatal blood tests to more complex tests to uncover diseases such as HIV/AIDS, diabetes, and cancer. I am also a part of the team responsible for confirming the accuracy of test results, and reporting laboratory findings to pathologists and other physicians. The information we give to the doctor influences the medical treatment a patient will receive. In other to carry out these complex tests, I operate and use complex electronic equipment, computers, and precision instruments like microscope, centrifuge machine, incubator, electrophoresis machine, etcectera. In earlier activities, I helped to keep, organize and document all activities of the local council development area (LCDA) office

Timeplus | May 2019 - Nov 2019

Administrative Executive/Personal Assistant

Responsible for researching, arranging and coordinating travel, transportation and accommodation for clients according to their specific budget and needs. Also provide tourism related services and package tours, and advise them appropriate destination, modes of transportation, travel dates, costs and accommodations. Prepared financial statements and accounting records to assess accuracy, completeness, and conformance to reporting and procedural standards. My exceptional organizing, communication, multi-tasking and problem-solving skills enabled me to acquire knowledge of relevant flight regulations and required travel documentation which are a must because of the unpredictable nature of the transportation industry and the complex task of coordinating clients schedules with business deadlines and holidays season. As a result, we keep dealing with all occurring travel problems, and have had no complaints or refunds requests yet. This has kept all our existing clients satisfied and loyal for future services.

Lagos State Environment Protection Agency (LSEPA) | Jun 2016 - Nov 2016

Biochemist intern

Worked as an intern in the research department, where we reviewed the aim of new and existing companies in the society and the effects they had on residents in the area in terms of pollution.

My Education

Take a look at my formal education

Bachelor's degree, BiochemistryUniversity of Lagos | 2018

About Me

Chioma Loveline Onwuzuka

I am an aspiring data scientist with a good background in data analytics. I have a deep passion for data science and its vast possibilities. My attention to detail and problem-solving approach drive my eagerness to contribute to data-driven projects.

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