• Oversaw the product roadmap, gathered requirements from stakeholders and managed the product vision. • Collaborated with cross-functional teams to deliver products that met business goals while maintaining quality standards and project timelines. • Managed multiple stakeholders across departments (including executive leadership) to establish priorities and timelines for initiatives. • Worked with engineers, architects, and designers to clearly outline user stories, mockups, acceptance criteria and groom product backlog.

Northwestern Mutual | May 2020 - Dec 2021

Senior Data Analyst

• Determined data needs for various business areas and processes. • Analyzed data from diverse sources residing on multiple platforms. • Conducted data analysis and captured, developed, and documented data definitions, business rules, and data quality requirements. • Identified areas of improvement in data collection processes or systems and made recommendations to correct deficiencies. • Provided information, reports and recommendations which impacted new or existing operations, programs, planning, and opportunities. • Assisted business areas with report and metrics development. • Developed new reports and tools detailing current state and identifying historical and emerging trends.

Universal Conversion Technologies | Mar 2018 - May 2020

Business Analyst

• Completed data mapping for insurance policy administration platform conversions/data migrations from source system(s) to various target systems using proprietary data conversion software. • Gathered, refined, and modified requirements from clients. • Collaborated with team to identify and solve source and target system data gaps. • Developed and documented unit and integration testing. • Created and executed complex SQL queries to validate results and troubleshoot defects.

Concentrix | Aug 2017 - Mar 2018

Business Analyst

• Gathered requirements and created Business System Design documents for insurance/annuity administration software conversions to Concentrix platform, primarily term and whole life.

Mphasis Wyde | Aug 2016 - Jun 2017

Senior Business Analyst

• Led requirements gathering sessions with both internal and external customers for life insurance administration software conversion/data migration to Wyde platform (Wynsure), focusing on group life. • Analyzed Business Requirements documents and developed System Requirements Specifications in conjunction with developers. • Assisted in preparing and presenting product demonstrations to clients.

CSC - Computer Sciences Corporation | Mar 2016 - Jul 2016

Business Analyst

• Researched complex issues related to balancing and policy values of life insurance products converted from various source systems (CK4, LifeComm, Life70, etc) to CyberLife, using CICS, TSO, and Excel. • Created automated tools to extract, manipulate, and analyze data from mainframe and/or Excel files. • Executed manual testing of coding changes.

CSC - Computer Sciences Corporation | Nov 2014 - Oct 2015

Business Analyst

Computerized Assessments & Learning, LLC | Sep 2014 - Nov 2014

Business Analyst

• Worked directly with clients to gather requirements, and served as technical liaison between software development team, quality assurance team, and business customers. • Assisted in project direction and requirements gathering. • Provided assistance for unit testing. • Developed, documented and maintained operational policies and procedures, including designing detailed process flows.

CNH Capital | Aug 2013 - Mar 2014

Business Reporting Analyst

• Provided reporting and analytical support. • Developed, analyzed, validated, and published information using Cognos, Excel, and Access. • Evaluated needs and translated them into analytics/reporting requirements. • Improved and streamlined processes regarding data flow and data quality to improve data accuracy. • Reduced daily and monthly report processing time by 75% using VBA automation in Excel and Access. • Published daily, weekly, and monthly reports to SharePoint.

AIG American General Life Insurance | Nov 2007 - Feb 2013

Business Analyst

• Life insurance product coding and testing in CyberLife and LuminX, including use of TSO/ISPF, CICS, and File-Aid. • Suggested, designed, and implemented process improvements that resulted in estimated annual savings of over $87,000, primarily through automation of reporting/data processes. • Wrote business requirements and specifications, facilitated UAT/UFT, and managed projects. • Performed manual and automated QA testing using Load Runner and QTP. • Used TOAD for Oracle to write and run SQL queries against database tables. • Used Microsoft Excel and Access to track changes, generate reports, automate repetitive tasks, and streamline processes.

AIG American General Life Insurance | Sep 2006 - Nov 2007

Production Analyst

• Tracked life insurance and annuity production for independent agents, created and maintained Access databases and Excel spreadsheets, and produced ad hoc reports. • Reduced daily report processing time by over 50%

My Education

Take a look at my formal education

Master of Business Administration in Data AnalyticsUniversity of Wisconsin-Parkside | 2021

Master of Science in Management Information SystemsUniversity of Illinois Springfield | 2010

Bachelor of Science in Business AdministrationMetropolitan State University | 2007

About Me

Passionate about data and human rights, addicted to technology and standing up for what I believe in.

Create Your Data Portfolio for Free