Manages our flagship platform's roadmap, specializing in data management and innovative solutions tailored for the agricultural sector. I lead and motivate development teams, focusing on timely and client-centric product delivery. Currently, I am at the helm of a major 2024 project, orchestrating the efforts of multiple scrum teams. This role showcases my strength in agile project management, alignment of team activities, and efficient execution. Major Impacts: • Led the development and implementation of standardized processes for cleansing incoming animal health data, particularly addresses. This initiative significantly reduced the need for manual merging by enhancing duplicate detection rules, further minimizing records requiring manual verification. • Currently overseeing the planning and execution of key Ingestion and Product MDM features for our innovative Market Intelligence B2B solution, targeted for launch in late 2024. This project represents a major step in advancing our data management capabilities and expanding our market reach.

SPIRIT Inc. | Aug 2021 - Jul 2023

PM Consultant, Healthcare SaaS

Served in an integral role by contributing to historical systems knowledge and leveraging product knowledge to drive growth and direction. Partnered with SaaS product team to analyze and evaluate user needs and software requirements to determine feasibility of design within time and cost constraints. Validate customer needs and communicate software system design and maintenance to ensure success. Mentor and coach team members on product management and project management operations. Major Impacts: • Aided in the launch of a SaaS product for a non-profit organization that helped decrease the time for clients to go through intake and be processed by 40%. Allowing services to be rendered quicker for those in need. • Created requirements for upgrades to the Assessment / Survey product feature, to bring it more in line with customer needs and allow for scoring capabilities. Giving easier access to critical BI and client data and leading to a decrease in churn rate.

TCGplayer (eBay Subsidiary) | Feb 2022 - Jun 2023

PMO Program Manager

Embedded in our Business Services Group and In-Store product teams focused on the Seller SaaS features and apps. Oversee the planning, execution, and delivery of multiple product initiatives. Collaborate closely with the Group Product Manager and Product Owners to define the product roadmap and ensure alignment with business goals and customer needs. Coordinate cross-functional teams, facilitate communication, and manage project scope, timelines, and resources. Track key metrics to measure product success and use data-driven insights to drive decision-making. Incorporate user feedback and market trends into the product development process to continuously improve the product. Major Impact: • Led post-merger planning, scoping and integration activities of our cross- functional Technical Integration and Seller Services teams through the merger and acquisition of Channel Fireball and BinderPOS. Within 2 months we integrated a new inventory management system (IMS) and point-of-sale (POS) solution for local hobby stores, enabled multi-channel management, including owned websites, allowing us to accelerate our seller services product roadmap by 15%.

Augusta Sportswear | Jan 2020 - May 2022

Product Operations Manager

Developed and owned key product initiatives, aligning them with stakeholder needs and evolving PMO practices. I managed a portfolio of projects, guiding project managers, establishing methodologies, and optimizing delivery processes. My focus included resource planning, risk management, and ensuring timely project execution. Proficient in the Atlassian suite, I contributed significantly to project management efficiency and team support. Major Impact: • Led the establishment and deployment of an Enterprise PMO, spearheading the creation and execution of a tailored solution utilizing Jira and Confluence platforms. Streamlined and optimized daily product management operations, driving significant improvements in efficiency, quality, communication, and product delivery. Achieved a notable 30% increase in user engagement across multiple projects.

SPIRIT Inc. | Apr 2019 - Jan 2020

Sr. Product Owner, Healthcare SaaS

N/A

SPIRIT Inc. | Mar 2017 - Apr 2019

Product Owner, Healthcare SaaS

Performed the analysis and evaluation of user needs and software requirements to determine feasibility of design within time and cost constraints. Validated customer needs and communicated software system design and maintenance to ensure success. Partnered cross functionally with systems analysts, engineers and customer facing roles to design systems and acquire information on project limitations and capabilities. Led the design and administration of software system testing and validation procedures through utilization of expertise. Assisted with GTM by providing training, coaching, and mentoring to users on effectively using new or modified equipment. Major Impacts: • Devised, developed, and implemented a customized SaaS product for a county mental health program that reduced the time to be connected to external providers by 70%. The system allowed for the digital processing of patients’ needs through online assessments and connecting them to matched internal and external service providers, allowing for better matching, and reducing rejected or delayed referrals by 90%. • Devised, developed, and implemented a customized SaaS product as part of a Digital Transformation for a county level non-profit organization for at-risk communities. Allowing them to reach 20% more clients YOY.

My Education

Take a look at my formal education

Bachelor of Arts (B.A.), Sociology (Business Administration Minor)Augusta University | 2013

About Me

Transitioning from Product to Data Engineering, I leverage 7+ years of experience in strategic execution and team leadership. Completing DataCamp courses, I'm enhancing my skills in SQL and data tools, ready to innovate in the digital product space

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