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Khalid Talukder

Khalid Talukder

Deputy Manager

METLIFE BANGLADESH

Technologies

My Portfolio Highlights

My New Course

Introduction to Python

My New Project

Investigating Netflix Movies and Guest Stars in The Office

My New Track

Data Analyst

Data virtuoso, playing the strings of information to create harmonious insights.

My Work

Take a look at my latest work.

course

Understanding Data Science

course

Introduction to Python

course

Intermediate Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

coursera Use Power Bi for Financial Data Analysis

coursera Process Data from Dirty to Clean

coursera Introduction to Cybersecurity Tools & Cyber Attacks

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

MetLife | Nov 2022 - Present

Deputy Manager

• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies. • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. • Mentored team members to enhance professional development and accountability in workplace. • Helped with planning schedules and delegating assignments to meet coverage and service demands. • Maintaining various data sources to perform necessary data analysis. • Call Canter Data manage and making customer strategy decision. • Salesforce management. • MetLife Agent portal data management. • MetLife online customer portal management. • Call Canter software management.
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MetLife | Apr 2022 - Nov 2022

Assistant Manager

N/A

MetLife | Apr 2020 - Mar 2022

Senior Executive

N/A

MetLife | Oct 2017 - Mar 2020

Executive

N/A

MY Outsourcing Limited | Mar 2016 - Oct 2017

Software Engineer

1. Software and Web application development and integration with asterisk system . 2. Open source application development (Example: Vicidial-Asterisk ) 3. Call center solution setup,installation. 3. Mobile application development. 4. Website development, database design. 5.Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance. 6.Reviewed project specifications and designed technology solutions that met or exceeded performance expectations. 7.Updated old code bases to modern development standards, improving functionality.

Palli Daridro bimochon foundation | Jul 2015 - Dec 2015

IT Trainer

• Demonstrated respect, friendliness and willingness to help wherever needed. • Used coordination and planning skills to achieve results according to schedule. • Increased customer satisfaction by resolving issues. • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

My Education

Take a look at my formal education

Master of Science in Management Information Systems, Management Information SystemsDaffodil International University | 2017
Bachelor's degree, Computer SciencePatuakhali Science and Technology University (PSTU) | 2015
Hsc, ScieneGovt syed hatem ali college | 2011
SSC, ScineceBarisal Zilla School | 2009

About Me

Khalid Talukder

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance.

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