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Charles Robinson

Charles Robinson

BI Analyst

JLL | Pittsburgh PA

Technologies

My Portfolio Highlights

My New Course

Intermediate Python

Analytics maestro, transforming raw data into symphonies of knowledge.

My Work

Take a look at my latest work.

course

Introduction to Data Science in Python

course

Introduction to Python for Developers

course

Intermediate Python

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

SkillCrush Coding Bootcamp Python for Web Apps & Data

Google Data Analytics Data Analytics Professional Certificate (Spreadsheets, SQL, Tableau, R)

BI Brains Academy Master BI Data Storytelling

University of Maryland / EDX Storytelling and Persuading using Data and Digital Technologies

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

JLL | Jun 2018 - Present

BI Analyst / Sr Data Analyst

● Pioneered the creation and strategy of the Bi platform while collaborating with cross-functional teams and stakeholders, this significantly improved our data reporting, vendor management and enhanced our visual communications. ● Boosted account profitability by increasing the speed of data conversion & auditing processes along with the time of completion for requests/projects by utilizing Excel, Python, Office scripts and Power Query. ● 1 of 20 selected AI beta GPT testers that work alongside the product development team to provide vital feedback before launching to the global company for live usage. Created internal platform to teach employees how to create useful prompts to enhance communications, coding, and general prompting solutions.
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JLL | May 2016 - Jun 2018

Data Analyst Lead (healthcare)

● Managed a diverse virtual team of analysts across various states and countries fostering effective collaboration and project execution in a remote work environment. ● Led virtual meetings with stakeholders, effectively communicating insights and driving data-driven decision making. ● Served as the database manager for the work order management system ensuring data accuracy by conducting regular audits and periodic checks to maintain data integrity.

JLL | Dec 2014 - May 2016

Facility Coordinator , Executive Admin

● Managed internal websites and communications for executive leadership, ensuring timely & efficient dissemination of information across the organization. (SharePoint, Yammer, Newsletters) ● Played a pivotal role on the in the successful JLL building move in Pittsburgh coordinating with several vendors & change management groups ensuring a smooth transition. ● Oversaw space management and served as primary point of contact for building services. ● Collaborated closely with the executive leadership teams in preparing live speaking events, RFPs, org charts and creating impactful PowerPoint presentations.

JLL | Jan 2008 - Dec 2014

Call Center Supervisor

● Elevated the stats & metrics that our call center team utilizing self-made reports and data. ● Successfully created and led groups for morale building & career development opportunities. ● Improved disciplinary write ups, call stat reporting & methods with custom reporting. ● Supervised a group of 18-24+ and was the single point of contact for resolving facility and agent issues in a fast-paced environment.

About Me

Charles Robinson

Committed to self-education and staying ahead of industry trends in AI, BI, Data Analytics & Storytelling. Exploring digital artistry for creativity and distinctive designs along with actively testing new GP

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