Learn Data Skills
Mulenga Cynthia Mulenga

Mulenga Cynthia Mulenga

Certified

Developer / Product Owner

Asikana Network | Lusaka

Technologies

My Portfolio Highlights

My New Course

Introduction to Data Literacy

My New Course

Introduction to Python

My New Course

Intermediate Python

My New Course

Introduction to Data Literacy

Data Science and AI enthusiast working towards getting certified

My Work

Take a look at my latest work.

course

Introduction to Data Literacy

course

Introduction to Python

course

Intermediate Python

course

Introduction to Data Literacy

My Certifications

These are the industry credentials that I’ve earned.

Introduction to SQL

Introduction to SQL

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Introduction to Data Literacy
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

NATSAVE | Sep 2024 - Present

Agile Project Officer

• Lead Agile adoption in a bank transitioning from traditional project management, ensuring compliance with regulatory requirements. • Improve documentation processes and align teams with business goals for smooth project execution. • Collaborate with internal teams and external vendors to bridge the gap between Agile practices and operational needs.
Show More

OBSIDI By BPTN | Aug 2022 - Jan 2024

Product Owner/Scrum Master

• Increased teamwork and adherence to agreed upon processes by 15% during my probation period of 3 Months, increasing productivity • Maintaining the Product Back, making sure it is prioritized and groomed • Creating User Stories for features, including acceptance criteria and business rules • Research on feature inspirations and working with UX Designer to create feature designs • Reporting the Sprint Health and Developer performance to the Director of Product • Coaching the team on Scrum

Open Energy Labs | Sep 2020 - Mar 2022

UX Product Owner

• Planned, coordinated, and led the UX/research team undertaking pilot studies and research with users to test and verify assumptions made about the product, which fed the development team user-centered requirements and led to improved user satisfaction • Oversaw and conducted the analysis of data collected during the pilot training and user research, which gave insights on pain points or user needs yielding close to 70% of the Energy Makers Academy product features • Generated the Energy Maker Academy Product Requirements Document; highlighting user stories, research outcomes, and technical requirements • Managed the product backlog and user stories database, offering a clear prioritized list of tasks/features to be delivered • Created the Service Design kit and product requirements document, to ensure the delivery of value to the customer and the customer's customer

Thebe Investment Management | Oct 2019 - Jul 2020

Head of Product/Director of Computer Science

• Designed project scope and fellowship descriptions for 4 distinct fellowship categories for software developers, aligning fellowship positions according to industry gaps • Slashed costs and delivery rate by 10% and 40% respectively by assessing and eliminating product delivery and response rate risks • Recruited, hired, on-boarded and managed in-house team of developers, providing agile and timely response to change requests • Coordinated with marketing and sales to release working minimum viable e- learning product within 4 months despite 2 previous failures by other teams • Created accurate budget that yielded profitable return on investment by conducting cost-benefit analysis between various platforms to meet required product functionalities

BongoHive Technology and Innovation Hub | Oct 2018 - Oct 2019

Consult Lead/Product Manager

• Designed and implemented internal processes and procedures using agile methodologies and tools like Jira and Confluence • Deconstructed complex scope of work into measurable, actionable deliverables with clear timelines, facilitating construction of clear road-map • Spearheaded strategy workshop to improve productivity, reduced average departmental delivery time by 40% (from 9 months to 5 months) • Instituted brief daily team check-ins to determine progress and identify impediments, allowing real-time communication and renegotiation with clients about deadlines • Designed and implemented internship program that offered custom learning material and assignments to participants, enabled organization identify individuals who were fast learners, team players, and curious • Directed creation of internship program materials that was easily accessible via GitHub Classroom and aligned to organizational needs

Mwabu | Jan 2018 - Aug 2018

Product Manager

• Designed and implemented scrum sprint structure for remote development team, consolidating uniform flow of processes • Contributed to negotiation talks between Mwabu and Zambian Government on roll out of Mwabu educational tablets and platform to primary schools • Coordinated academic material assessments with Zambian Curriculum Development Center team, consolidating 80% alignment of academic material with Zambian primary school curriculum. • Conducted user interviews and acceptance tests, facilitating user appreciation of platform and ensuring it was user friendly and offered exciting user experience. • Designed and developed mock-ups based off findings from user interviews and testing, providing easy to understand graphical flow of platform for all stakeholders

Lima Links | Oct 2016 - Jan 2018

Tech Supervisor (Project Management)/ Software Developer

• Learnt and adapted to new programming languages required to perform duties within in 1 month, reducing anticipated 3 months set aside for team training • Designed and developed 80% of Python Django back-end system, provided REST APIs to be leveraged on by Android, Web, and USSD platform which supported over 50, 000 unique active users • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements • Built and led outstanding team of 3 software developers which significantly boosted overall success of organisation, achieving productivity expected from larger teams • Coordinated integration of in-house USSD platform with telecom providers, enabling 90% of clients on feature phones to access services using short code • Conducted user interviews and acceptance tests, facilitating user appreciation of platform and ensuring it was user friendly and offered exciting user experience

Rhodespark School | Aug 2013 - Nov 2014

Assistant Network Administrator

Responsibilities: - Maintain and administer computer networks and related computing environments. - Perform data backups and disaster recovery operations. - Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. - Configure, monitor, and maintain email applications or virus protection software. - Load computer tapes and disks, and install software and printer paper or forms. - Design, configure, and test computer hardware, networking software and operating system software. - Analyse equipment performance records to determine the need for repair or replacement. - Maintain an inventory of parts for emergency repairs. - Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. - Train people in computer system use. - Coordinate with vendors and with company personnel to facilitate purchases. - Confer with network users about how to solve existing system problems.

Finance Bank of Zambia | Dec 2012 - Apr 2013

Teller

N/A

Protea Hotel Safari Lodge | Feb 2012 - Oct 2012

Receptionist

• Answer phones and operate a switchboard. • Route calls to specific people. • Answer inquiries about company. • Greet visitors warmly and make sure they are comfortable. • Call persons waiting for visitor and book them a room to meet in. • Schedule meetings and conference rooms. • Ensure reception area is tidy. • Coordinate mail flow in and out of office. • Coordinate office activities. • Handle phone calls from people calling in sick. • Gather personal and insurance information. • Hand out employee applications. • Arrange appointments. • Cash out people • Send email and faxes. • Collect and distribute parcels and other mail. • Perform basic bookkeeping, filing, and clerical duties. • Take and relay messages. • Update appointment calendars. • Schedule follow-up appointments.

Zambia Revenue Authority | Aug 2011 - Nov 2011

IT Help desk Intern

N/A

My Education

Take a look at my formal education

BSc in Computing, Information TechnologyUniversity of Greenwich | 2012

About Me

Mulenga Cynthia Mulenga

Aspiring Data Scientist | Scholarship Recipient Passionate about leveraging data for insights and solutions. Eager to grow my skills and tackle new challenges. Ready to turn data into impactful results!

Powered by

  • Work
  • Certifications
  • Courses
  • Experience
  • Education
  • About Me
  • Create Your Data Portfolio for Free