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Daniel Borisov

Daniel Borisov

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Not a student/Unemployed

Technologies

Mindful analyst, decoding patterns to unravel the big picture.

My Work

Take a look at my latest work.

course

Understanding ChatGPT

course

Understanding ChatGPT

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to SQL
Introduction to Power BI
Intermediate SQL
Intermediate Python

My Work Experience

Where I've interned and worked during my career.

DraftKings Inc. | Jan 2022 - Feb 2023

Payments Product Manager

1. Works with Research analysts to assimilate the research findings into the design of a specific feature or screen. 2. Understand the use cases of a few specific features and a high-level understanding of the engineering services involved in powering them. 3. Writes thorough specs/stories for small features or products 4. Partners with tech, and project management teams to understand basic delivery dependencies. 5. Prepares detailed definitions of customer specifications and requirements by working closely with product managers, customers, business people and R&D to translate business needs into detailed software specifications. 6. Collects, prioritizes, and communicates product requirements. 7. Manages & communicates product roadmap and release contents to the relevant stakeholders in the company.
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DraftKings Inc. | Jan 2021 - Dec 2021

Technical Support Shift Manager

1. Managing the general workload and assigning tasks to Customer Support Representatives. 2. Evaluating, prioritizing and escalating technical tasks in order to assure customers satisfaction and maintain systems stability. 3. Providing relevant, on-time online support to B2B (Business to Business) customers including answering questions, troubleshooting, and resolving technical issues. 4. Providing prompt resolutions to partner inquiries by delivering responsive, high quality, efficient and accurate first line support service. 5. Providing feedback to management concerning possible problems or areas of improvement.

DraftKings Inc. | Jan 2020 - Dec 2020

Senior Technical Support Specialist

N/A

DraftKings Inc. | Dec 2018 - Dec 2019

Technical Support Specialist

N/A

My Education

Take a look at my formal education

Postgraduate Diploma, Managing Risk and System Change  · (SeptemberTrinity College Dublin | 2022
Bachelor's degree, PsychologyUniversity of Plovdiv "Paisii Hilendarski" | 2021

About Me

Daniel Borisov

Self-studying to become a Machine Learning Engineer or Data Scientist. My academic backgroud is in Psychology and Social sciences.

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