• Answer customer inquiries via phone, providing information and assistance as needed. • Assist customers with locating products and providing information that helps them complete their projects effectively and efficiently. • Maintain and perform thorough and up-to-date inventory audits. • Contribute to the overall improvement of customer satisfaction through effective and efficient problem-solving. • Collaborate with teammates to deliver satisfactory customer service, complete inventory audits, and maintain a safe and clean shopping environment.

McMichael Mills, Inc. | Feb 2019 - Present

Machine Operator

• Organized a team of individuals in the process loading and operating machines in a timely manner while maintaining quality and ensuring the safety of all. • Trained new individuals to improve production speed, quality assurance, and teamwork function. • Met production targets by collaborating with teammates to execute tasks efficiently and effectively.

El Puente Mexican Restaurant | Sep 2017 - Feb 2019

Waiter

• Recorded customer orders and entered them into a computer system for timely fulfillment. • Engaged with customers and coworkers to arrange proper seating and provide satisfactory service.

My Education

Take a look at my formal education

Bachelor of Science in Information SystemsBryan School of Business and Economics at UNCG | 2024

Associate of Arts in General StudiesRockingham Community College | 2022

About Me

Motivated and detail-oriented student studying information systems, seeking to leverage strong communication and problem-solving skills in a data-focused role. Proven ability to handle customer inquiries and resolve issues efficiently and effectively

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