• Consulted via telephone to understand user problems, run through testing scripts, and ask probing questions to locate the root issue. • Collaborated with the support team to assist clients with emergent technical issues and develop effective solutions. • Assisted online users via live chat, web conference, and phone to resolve issues related to software & system use and access.

Osagie Sites, LLC | Nov 2020 - Jul 2021

Web Developer

• Designed clean-cut websites for clients based on their choice of design, product display, and other decerning factors. • Conducted consultations with clients to get an idea of the purpose of their websites and how they would like that purpose to be presented to the world. • Assisted clients with updates to the layout and foundation of their websites and they grew and scaled their business.

My Education

Take a look at my formal education

Bachelor of Arts - BA, Information TechnologyIllinois State University | 2021

High School Diploma Proviso Math and Science Academy | 2015

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