As an ICQA Data Analyst at Amazon, I have been instrumental in supporting the Inventory Control / Quality Assurance (ICQA) team in delivering exceptional data and analytical support for various initiatives. My role is focused on driving data-driven insights, optimizing processes, and ensuring compliance with ICQA-related SoX requirements. Working in a fast-paced and dynamic environment, I have consistently contributed to the development of innovative solutions in a competitive business climate. Key Accomplishments and Responsibilities: Data Collection and Management: Developed and maintained data collection processes and management systems to ensure 0% error rate in data integrity. Report Generation: Designed queries, compiled data, and generated reports in MS Excel, effectively charting and graphing data for reporting purposes. Defect Trend Analysis: Conducted in-depth research on defect trends, offering valuable insights for process improvement. Data Mining and Problem Solving: Leveraged data mining techniques to identify critical issues and provide solutions for enhanced operational efficiency. Custom Reporting and Automation: Took ownership of data analysis, set up analysis, and created automated dashboards and reporting, simplifying mechanisms for the ICQA team.

CareerFoundry | Jan 2020 - Jan 2021

Data Immersion Specialist

Program through CareerFoundry that takes you through an 8-month curriculum that is skills focused and offers project-based lessons that allows you to be immersed within the data analytics community and a more in-depth knowledge of the industry. Each area of curriculum comes with a project portion to be added to a working portfolio for future use within the industry to showcase achievements and are available upon request. • Preparing & Analyzing Data- learned how to interpret business requirements to guide data analysis. • Data Visualization & Storytelling-explored the different types of data visualization and what they are used for as well as best practices to keep visualizations accessible and easily interpretable. • Databases & SQL for Analysts- developed-querying skills while mastering SQL. • Python Fundamentals for Data Analysts • Data Ethics & Applied Analytics- identify and address data bias, data privacy, and data security while exploring data analysis, machine learning, and data mining. • Advanced Analytics & Dashboard Design- completed analysis project using data

Verizon | Nov 2010 - Jan 2020

Solutions Manager

• Managed all aspects of the store including scheduling, floor management, operations, inventory, and closing procedures. • Built, developed, and mentored sales team by providing on-going sales training and support to consistently meet sales, retention, quality, and service objectives. • Engaged in sales strategy development to ensure product and services are effectively showcased throughout the store. • Developed and implemented sales tools and initiatives. • Maintained the performance of the store by running retail inventory compliance. • Engaged in business operations including forecasting, analyzing, and providing sales reports • Resolved escalations involving customer accounts, inventory discrepancies, scheduling conflicts, and bottlenecking in the sales process. Key Accomplishments: • Retail Store of the Year in 2017 – best overall balance and results for the Nashville District • Winner’s Circle in 2014 – Top 15% in the South Area Market in overall sales performance. • Most Balanced Store in 2013 - most balanced store in the North Mississippi District.

Sam's Club | Jan 2006 - Jan 2010

Membership Champion

• Increased Plus Membership sales by over 250% for the year in 2009 resulting in more than $280,000 profit for the store. • Supervised Plus Sales Program and oversaw Wireless Phone Center. Worked at Member Service Desk helping to solve members problems and address their questions and concerns.

My Education

Take a look at my formal education

Bachelor's degree, Business, Management, Marketing, and Related Support ServicesTennessee Technological University | 2009

About Me

Data Scientist in Training

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