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Diana Varela

Diana Varela

Oversight lead

Tantus Technologies

Technologies

My Portfolio Highlights

My New Project

Analyzing Students' Mental Health

My New Course

Introduction to SQL

My New Project

Analyzing Students' Mental Health

Analytical pioneer, exploring uncharted territories in the world of data; with experience in Agile project management.

My Work

Take a look at my latest work.

DataLab

Project: Analyze International Debt Statistics

DataLab

Project: Analyzing Students' Mental Health

DataLab

Project: Analyze International Debt Statistics

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

PMI PMP

Scrum Alliance Certified Scrum Master

Scaled Agile Inc Certified SAFe 5 Product Owner/Product Manager

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

Courses

Introduction to Python
Introduction to SQL
Understanding Data Science
Intermediate SQL

My Work Experience

Where I've interned and worked during my career.

Tantus Technologies | Mar 2023 - Present

Oversight Lead/ Process Manager

Develop strategies to optimize communication processes, virtual Confluence space maintenance, and governance, fostering seamless collaboration among internal client groups to advance their mission of enhancing healthcare quality through value-based incentive programs. Orchestrated strategic vendor management and devised recruitment strategies for a nationwide survey initiative (Core Q), assessing service quality among short-stay residents spanning 12,000+ nursing homes across the country. Designed and developed a strategy to gather and evaluate vendor compliance for all survey-recruited vendors. Delivered ahead of schedule, securing 300K+ USD revenue for the company. Crafted and managed the vendor communications roadmap for the Core Q survey project, refining stakeholder information flow resulting in seamless collaboration. Awarded for exceeding clients’ expectations and improving overall processes.
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Tantus Technologies | Oct 2022 - May 2023

Sr. Business Analyst

Saved clients 800+ hours of work annually by coordinating end-to-end requirement gathering and documentation for transformative robotic process automation (RPA) solutions for CMS (Centers for Medicare and Medicaid Services), adhering to Agile processes, and using human-centered design tools. Reduced operational repetitive task time by 90% by identifying customer process gaps and working with developers to develop custom solutions while guiding customers through the automation journey. Managed the end-to-end customer experience, from technology adoption to training and technical support, facilitating technology awareness and optimizing efficiency.

Edge of Yesterday | Sep 2020 - Oct 2021

Project Manager

Oversaw a team of four in developing a new website and enhancing the existing one, leading to a 60% increase in website visitors and engagement, ultimately strengthening the brand's online presence and customer interaction. Drove a 70% increase in team collaboration and velocity by implementing a change management strategy to introduce an agile framework, resulting in streamlined workflows. Negotiated web development contractor rates, resulting in a 90% reduction in project costs and significant payroll savings, boosting project profitability.

Health Care Without Harm, HCW LAC | May 2021 - Jul 2021

Data Analyst Consultant (Contract)

Streamlined data migration for 300+ LATAM hospitals by applying advanced Excel techniques, resulting in a seamless transition to the new web-based tool and improved data accessibility.

Edge of Yesterday | Apr 2020 - Sep 2020

Marketing Coordinator

Boosted brand awareness by developing a comprehensive marketing strategy, refining customer journeys and personas, and achieving a 10% revenue increase in Q1, driving business growth. Analyzed the brand's digital channels data to define KPIs, contributing to a 52% growth in social media followers and overall brand positioning strategy.

Medbad Inc | Apr 2019 - Feb 2020

Bilingual QA/Operation Analyst

Streamlined (Account Receivables) AR reporting process, leading to a 20% cost savings and improvement in overall operations. Improved business operations by developing user-friendly training tools that reduced training time by at least 40%.

My Education

Take a look at my formal education

Certificate in Business Analytics Harvard Business School | 2021
Bachelors in Environmental ManagementUniversidad Autonoma de Occidente | 2015

About Me

Diana Varela

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