• Conducted in-depth analyses of product performance and customer behavior patterns using AWS Redshift, resulting in a 20% increase in order bookings and a 15% increase in customer footfall. • Mapped user journeys, identified key touch-points through funnel analysis and developed advanced dashboards using Apache Druid for gap and spike analysis, resulting in a 33% increase in successful logins. • Identified loopholes in the affiliate business model by analysing user and revenue retention through cohort analysis resulting in a 17% decrease in costs. • Conducted Root Cause Analysis using event logs, resulting in a 90% resolution rate for customer complaints and a 45% increase in CSAT score. • Used demographic and user behavior insights to drive marketing campaigns, resulting in an additional 5 Cr in upsell revenue and a 20% increase in marketing campaign success.

SKF India | Jul 2018 - Sep 2020

Business Analyst

• Analyzed market trends, customer behavior, and demand-supply data using Excel and Tableau, resulting in optimized distributor inventory management through data-driven analysis and planning. • Generated business growth worth 30 MINR by adding new customers within a span of 6 months and responsible for sales of 400 MINR from distributors handling customers in varied industrial segments. • Achieved a sales volume of 320 MINR and ensured overall growth of 40% in key accounts by utilizing well-defined and time-bound SOPs for customer complaint handling and process improvements.

My Education

Take a look at my formal education

B. Tech in Mechanical EngineeringIndira Gandhi Institute of Technology, Sarang | 2018

About Me

As a data analyst with 3 years of experience, I strive to leverage my skills to revolutionize the way businesses make decisions. I am passionate about turning data into actionable insights & keeping up-to-date with the latest trends in the field.

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