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Dirk de Pagter

Dirk de Pagter

formerly stage manager

formerly blue man group | Mercer Island, WA

Technologies

My Portfolio Highlights

My New Project

Exploring NYC Public School Test Result Scores

Exploring the Art and Science of Data

My Work

Take a look at my latest work.

article

Performance Analysis Tableau Dashboard

Tableau
notebook

Evaluating Features of Low-Budget Films

PythonGitTheory

My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

CUNY LaGuardia Advanced Data Analytics

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Blue Man Group | Apr 2023 - Feb 2025

Stage Manager

N/A

Blue Man Group | Jul 2021 - Apr 2023

Assistant Stage Manager

• Led the creation and implementation of a virtual call board and weekly newsletter, streamlining communication between cast and crew during the post-pandemic relaunch. Enhanced team coordination and morale while ensuring operational efficiency.
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NSDPA Law, PLLC | Jun 2020 - Sep 2022

Technical Administrator, Support Staff

• Optimized technology solutions for a solo legal practitioner, integrating a legal CRM, Office 365, and VoIP applications to streamline estate planning and nonprofit governance services. Established templates and communication standards, improving client experience and significantly reducing administrative workloads.

Blue Man Group | Sep 2019 - Jun 2020

Assistant Stage Manager, Schedule Coordinator

• Managed cast scheduling for a dynamic performance calendar and external events, ensuring seamless execution of shows and cross-departmental collaboration. • Led emergency response efforts during unexpected situations, maintaining safety and clear communication for crew, performers, and audiences. Efforts safeguarded company revenue and upheld its positive reputation. • Operated technical equipment, including sound and lighting systems, to support high-quality, engaging performances.

Blue Man Group | Jan 2014 - Aug 2019

Stage Management Sub

• Facilitated production scrums, sound check rehearsals, and cue calling for a highly technical, fast-paced show, ensuring safety, precision, and seamless collaboration across departments. Supported spontaneous moments while maintaining strict adherence to timing and musical cues.

AudienceView | Jan 2016 - Jan 2019

OvationTix Client Services Lead Associate | Solutions Expert

• Spearheaded scalability initiatives post-acquisition by creating an online knowledge base in ZenDesk and launching training webinars, enabling the support team to accommodate a 200+ client base increase. • Enhanced product reporting by identifying patterns in user behavior and business intelligence requests, leading to the development of 12 new reports adopted by the development team. • Streamlined bug resolution processes by implementing a ticket tracking system, reducing average resolution time to under 8 hours and improving client satisfaction.

TheaterMania | Jan 2007 - Jan 2016

Client Services Associate

• Delivered front-line technical support and troubleshooting for clients, earning a reputation for exceptional customer service and technical proficiency while addressing diverse software challenges.

My Education

Take a look at my formal education

Advanced Data Analytics in Data AnalysisLaGuardia Community College | 2024
Bachelor of Arts - BA, MathematicsTufts University | 2001
Bachelor of Arts - BA, Drama/Theatre Arts and StagecraftTufts University | 2001
Theater, Film, and Television StudiesUniversiteit Utrecht | 1999

About Me

Dirk de Pagter

After years of orchestrating backstage magic in the arts, I’m diving into data to uncover stories, solve puzzles, and make smarter decisions. Learning analytics, visualization, and machine learning—with just a dash of drama.

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