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Dang Khoa Tran

Certified

BI Analyst

Georgia State University | Atlanta

Technologies

Inquisitive analyst, forever asking 'Why?' to uncover the truth in data.

My Work

Take a look at my latest work.

project

Building a Retail Data Pipeline

PythonSnowflake

My Certifications

These are the industry credentials that I’ve earned.

SQL Associate

SQL Associate

Data Analyst Associate

Data Analyst Associate

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Georgia State University - J. Mack Robinson College of Business | Aug 2023 - Present

Graduate Teaching Assistant

• Instructed lab sessions covering topics: basics of database design and modeling (ERD & ERM), SQL for manipulation and querying, data warehouse, ETL, and business intelligence in Fundamentals of Database Management class. • Designed, and implemented an Oracle database for a delivery app, then extracted actionable insights through data mining.
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FLORIDA INTERNATIONAL TERMINAL, LLC | Jul 2022 - May 2023

Operations/Data Analyst

• Lowered operational costs by 14% by streamlining data from multiple sources into a Power BI-enabled data warehouse for visualization, enhancing real-time analysis, responsiveness to problems, and monitoring of key operational metrics. • Increased forecast accuracy by 20% and reduced budgetary waste by 10%, through partnering with the finance department to develop business-intelligence financial dashboards and predictive reporting tools. • Enhanced operational efficiency by 11% with an Excel-based predictive model that reduced customer wait times. • Achieved a 10% enhancement in cargo loading productivity, utilizing SQL and Excel for data extraction, and analysis, resulting in optimized processes, and maximized vessel capacity utilization. • Improved data access across departments by developing an automated pipeline with Python and SQL to extract and transform Oracle database information into Excel files, then consolidating them to a centralized data repository.

FLORIDA INTERNATIONAL TERMINAL, LLC | May 2022 - Jul 2022

Operations Management Intern

N/A

Broward College | Jan 2021 - Dec 2021

Math Tutor

• Focused course: Statistics, Calculus (I & II) • Instructed students in understanding and solving math problems in math classes. • Managed a workload of multiple students per shift, ensuring each student received adequate attention and support.

Casederland - E-commerce store on Etsy | Sep 2020 - Nov 2020

Operations Management Assistant

• Boosted store profits by 34% within five weeks by leveraging Excel for data analysis on customer demand insights, extracted from the Etsy statistics dashboard. • Forecasted future product popularity based on social media metrics (hashtags and post volumes on Facebook, Instagram, and TikTok), employing advanced data analysis techniques on Etsy market trends. • Generated precise monthly or weekly financial reports by adeptly calculating operational costs, profits, or losses, through meticulous cleaning, updating, and importing of transactional data into Excel from customers and suppliers. • Tailored marketing efforts effectively on social media platforms (Instagram and TikTok) by strategically managing and optimizing advertising content, utilizing data-driven insights.

Bichafs - Order from U.S | Feb 2019 - Oct 2019

Data Operations Assistant

• Collected and inspected transactional data via Excel to identify valuable patterns and insights. • Launched a marketing campaign from insights found, resulting in a 13% increase in the average monthly sales. • Accomplished a 20% improvement in customer satisfaction and a 15% reduction in negative feedback compared to last year (2018) through strategic use of customers’ data on social media platforms

Sports Skills Academy | Sep 2018 - Oct 2019

Supervisor Assistant

• Reached the company’s goal in 2018 with the technical team by reaching more than 1,000 students on different campuses. • Tracked data reported by coaches or assistant coaches daily to know which problems had appeared and come up with solutions for them. • Audited monthly paychecks and documented procedures for the team to use in meetings. • Mentored newly hired employees on operating equipment and safety and developed a training manual to use for reference. • Audited and documented processes and procedures for the new accounts department.

My Education

Take a look at my formal education

Master in Science in Information SystemsGeorgia State University - J. Mack Robinson College of Business | 2024
Bachelor of Applied Science in Operations Management and SupervisionBroward College | 2022
Associate of Science - AS in Hospitality Administration/ ManagementBroward College | 2019

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