accurate ● Facilitate process improvements to increase productivity, monitoring key performance indicators (KPIs) for improvement or celebration ● Mentor and lead employees as they adapt to new processes ● Develop and implement quality assurance, best practices and project management policies and procedures ● Construct project schedules and assess tasks to align with important milestones ● Leveraged critical thinking to break down issues and set forth viable solutions ● Keep energy and morale levels high, excelling under pressure in fast-paced remote environments, leading change management processes as needed ● Increased operational efficiency including data collection, analysis and modeling to improve practices and increase customer retention

Every Penny Accounts LLC | Jan 2017 - Jan 2021

Owner

● Operated as a full-service bookkeeping, accounting and tax preparation/ business consultant for this self-founded entity ● Led daily business operations encompassing accounting, finance, HR, marketing and PR ● Performed comprehensive technical and analytical reviews of state and federal tax filings ● Used performance data to improve operations, targeting business conditions and forecasting needs in the process ● Assembled financial data, prepared documents and closed books using strong attention to detail ● Formulated budgets and forecasts used by the management group to meet accounting deadlines ● Evaluated accounting structures and processes consistently to note the need for process improvements ● Intricately reviewed business operational trends and expected obligations to prepare accurate forecasts

Butler, Williams & Wyche, LLP | Jan 2016 - Jan 2017

Audit Accountant

● Spearheaded government and nonprofits audits within the Macon, GA area ● Successfully completed two audits as the Lead Auditor

Walmart | Jan 2013 - Jan 2017

Assistant Manager

● Developed and implemented merchandising and promotional strategies to increase customer engagement and sales ● Reinforced policies to bolster team productivity and operational efficiency ● Assessed job applications and made hiring decisions to interview qualified candidates for important position openings ● Examined sales and gross profit reports to determine ways to increase market growth ● Maintained customer satisfaction and loyalty by proactively managing team service tactics ● Created and optimized schedules to align coverage and service with forecasted demands ● Confirmed inventory counts were within monthly tolerance levels ● Reorganized the backroom inventory to increase in-stock and storage efficiency, resulting in a 12% sales increase over the next year ● Gathered financial data in compliance with budgetary parameters ● Engaged staff in weekly meetings to motivate one another, resolve concerns, drive process improvements and work together towards goal achievement ● Responded to threats of security in a calm, collected manner

aafes | Apr 2012 - Jan 2013

Supervisor

N/A

NMCI | Jan 2009 - Jan 2010

Help Desk

● Experienced with Microsoft Windows OS, Active Directory, Service Manager, Remedy, Remote Desktop and Hardware/Software troubleshooting ● Performed basic network troubleshooting as well

United States Marine Corps | Jan 2005 - Jan 2009

Inventory Control Manager/Warehouse Clerk

● Received and issued gear to support deploying and stationed Marines; maintained receipts as needed ● Controlled inventory, performing checks to confirm proper supply levels ● Managed a dynamic team, assessing inventory functions in a ledger for managerial review ● Guided training for new hires, focused on maintaining or increasing levels of unit productivity ● Oversaw a unit soda mess, supervising inventory by counting money and ordering supplies based on demand and the sale of goods ● Honored with a Meritorious Award in Iraq for managing a HAZMAT warehouse, upholding 100% accuracy in supply inventory for over 170 items

My Education

Take a look at my formal education

M.S Accounting, AccountingWestern Governors University | 2017

Bachelor of Applied Science (B.A.Sc.), Accounting and FinancePark University | 2013

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