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Duyen Nguyen

Duyen Nguyen


Carleton University | Canada


My Certifications

These are the industry credentials that I’ve earned.

Other Certificates

Coursera Google Data Analytics Professional Certificate

Coursera Data Analysis and Visualization Foundations Specialization

DataCamp Course Completion

Take a look at all the courses I’ve completed on DataCamp.

My Work Experience

Where I've interned and worked during my career.

Appen | Jun 2022 - Present

Independent Contractor


A.P. Moller - Maersk | Mar 2018 - Nov 2018

Customer Services Agent

- Completed SF (Shipment Facilitation) task of end-to-end shipment process independently under the criteria of Booking, Documentation, Shipment Reconciliation, Import, and other ad-hoc duties. - Closely followed up with Global Service Centers (GSC) to ensure order handling and documentation. - Provided follow-up with customers on particular cargo detail submission, documentation improvement, longstanding and upselling. - Interacted with multiple stakeholders proactively – internal department and external vendor, increasing the efficiency of vessel uptake with cost-focus and problem resolution. Identified and analyzed root causes as well as means of preventing occurrences. - Provided information and resolution from an overall aspect in line with company standard process and outside needs such as legal requirements, booking/documentation requirements, and customs restrictions to the TOUCH team to support customer issue resolution.
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EY | Dec 2017 - Mar 2018

Tax Consultant

In this position, my main tasks were: - Tax accounting: Supported quarterly and annual tax provision calculations, validated tax balance sheet accounts and implemented new accounting standards (if any). - Tax function performance: Improved operating strategy and organization design, tax process and controls, and data and systems effectiveness. - Tax risk: Identified and prioritized vital risks and assisted with controls monitoring and remediation. - Integrated customers' agenda into their business strategy and improved clients’ business in the evolving global economy.

Representative Office SOCADEC S.A (Touton Group) | Nov 2016 - Mar 2017

Trading Assistant Trainee

- Made purchases and sales contracts. - Issued addendums, amendments and fixation confirmations related to contracts. - Provided weekly price list to clients. - Issued shipping instructions (FOB) to exporters. - Issued delivery instructions (FDW) to exporters. - Made shipping advice to buyers. - Analyzed samples and cup tests. - Updated position with physical analysis results.

My Education

Take a look at my formal education

FrancisationCégep du Vieux Montréal - Formation continue et aux entreprises | 2021
Bachelor's degree, International BusinessHoa Sen University (Not for Profit) | 2017
Summer French coursesUniversity of Geneva | 2016
Bachelor's degree (Exchange Program), International BusinessDhurakij Pundit University | 2016

About Me

Duyen Nguyen

Hi there, I'm Duyen Nguyen, but please call me Cat. I'm starting my journey in Data Science. The more I learn, the more I'm curious about what I can do to solve different problems. This workspace is a journal of my learning progress in this field.

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